Client Services Executive — 1 Day WFH + Performance Bonuses

CHANNEL MANAGEMENT SYSTEMS PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading delivery solutions company in Singapore seeks a Client Service Executive to manage client relationships, resolve inquiries, and support billing activities. Ideal candidates will possess a minimum diploma, strong communication skills, and experience in customer support. Responsibilities include coordinating orders, providing documentation, and enhancing customer satisfaction. This role offers competitive salary, monthly performance bonuses, and growth opportunities within a dynamic team. Work schedule is Mon-Fri, with one day WFH weekly.

Benefits

Competitive salary

Monthly performance-based bonuses

Career growth opportunities

Collaborative work environment

1 day work from home weekly

Qualifications

• Proven experience in a client service or customer support role.
• Excellent problem-solving abilities and attention to detail.
• Ability to work well under pressure and meet deadlines.
• Knowledge of logistics and delivery processes is a plus.

Responsibilities

• Maintain and enhance client relationships.
• Resolve inquiries and ensure seamless delivery process.
• Provide administrative support for billing related matters.
• Collaborate with stakeholders to meet client needs.

Skills

Customer Relationship Management

Inquiry Handling

Order Coordination

Issue Resolution

Strong communication and interpersonal skills

Education

Min Diploma or A Level in any field

Tools

MS Office Suite

CRM software

Job description

A leading delivery solutions company in Singapore seeks a Client Service Executive to manage client relationships, resolve inquiries, and support billing activities. Ideal candidates will possess a minimum diploma, strong communication skills, and experience in customer support. Responsibilities include coordinating orders, providing documentation, and enhancing customer satisfaction. This role offers competitive salary, monthly performance bonuses, and growth opportunities within a dynamic team. Work schedule is Mon-Fri, with one day WFH weekly.