Client Relations Assistant

THE PESTMAN, PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading pest management firm in Singapore is looking for a qualified professional to manage client relations and contract renewals. The successful candidate will be responsible for preparing and processing renewal contracts, coordinating with clients, and supporting account management efforts. With at least 2 years of experience in business development or account management, strong organizational and communication skills are essential. This position offers a dynamic work environment and opportunities for career growth.

Qualifications

• 2 years of experience in client relations, business development, or account management.
• Highly organized with attention to detail.
• Proficient in Microsoft Office and familiarity with CRM systems is an advantage.

Responsibilities

• Prepare and process renewal contracts, ensuring accuracy and compliance.
• Coordinate with clients and internal departments to finalize contract renewals.
• Support account management efforts to strengthen client relationships.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking

Education

Diploma or Bachelor’s degree in Business Administration

Tools

Microsoft Office

Job description

Job Duties

• Prepare and process renewal contracts, ensuring accuracy and compliance
• Coordinate with clients and internal departments to finalize contract renewals
• Draft, review, and revise contract terms and conditions for existing clients
• Maintain and update retention data across all dashboards and online platforms
• Support account management efforts to strengthen client relationships
• Identify and resolve contractual issues and disputes
• Organize, update, and maintain databases and files for all clients
• Answer incoming calls and respond to customer feedback and inquiries
• Perform other tasks assigned by the Business Development Head as required

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field
• Minimum 2 years of experience in client relations, business development, or account management
• Strong communication and interpersonal skills
• Highly organized with attention to detail
• Ability to multitask and work under pressure
• Proficient in Microsoft Office and familiar with CRM systems is an advantage