Client Experience & Clinic Operations Lead

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a dedicated professional for a client-facing role. You will be responsible for managing appointments, handling client communications, and ensuring operational compliance within the clinic. The ideal candidate will possess a diploma in a relevant field and have 1–2 years of experience in a similar role. This position demands exceptional organizational skills and the ability to manage sensitive information with discretion. Competitive work schedule is offered.

Qualifications

• 1–2 years in a client-facing role, preferably in healthcare or clinic operations.
• Experience handling sensitive and confidential information is highly valued.

Responsibilities

• Greet, screen, and register clients into the clinical management system.
• Manage the full appointment lifecycle.
• Handle client enquiries with professionalism and responsiveness.
• Verify billing information and process payments.
• Maintain confidential records and perform data entry.

Skills

Client management

Professional communication

Data entry

Organizational skills

Confidentiality

Education

Diploma in Business Administration

Diploma in Healthcare Administration

Diploma in Psychology

Job description

A healthcare services provider in Singapore is seeking a dedicated professional for a client-facing role. You will be responsible for managing appointments, handling client communications, and ensuring operational compliance within the clinic. The ideal candidate will possess a diploma in a relevant field and have 1–2 years of experience in a similar role. This position demands exceptional organizational skills and the ability to manage sensitive information with discretion. Competitive work schedule is offered.