Centre Manager: Music Education Growth Leader

AUREUS (KATONG) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education provider in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The ideal candidate must have 2-3 years of experience in customer service and demonstrate strong leadership, sales, and problem-solving skills. This role involves conducting sales activities, mentoring team members, and ensuring excellent customer service. The company offers a gross salary of $4,000 - $4,500, along with various bonuses and benefits including paid annual leave and professional development opportunities.

Benefits

Gross Salary of $4,000 - $4,500

Various Performance and Incentive Bonuses

Medical and Insurance Coverage

Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves

In-House Learning and Training

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• At least 2-3 years’ experience in customer service.
• 1 year in a manager-level position.
• Strong proficiency in written and spoken English.

Responsibilities

• Conduct sales calls and achieve monthly sales targets.
• Mentor team members to meet individual targets.
• Provide excellent customer service to retain customers.

Skills

Customer service management

Sales skills

Leadership

Problem-solving

Bilingualism

Bilingual skills

Job description

A leading music education provider in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The ideal candidate must have 2-3 years of experience in customer service and demonstrate strong leadership, sales, and problem-solving skills. This role involves conducting sales activities, mentoring team members, and ensuring excellent customer service. The company offers a gross salary of $4,000 - $4,500, along with various bonuses and benefits including paid annual leave and professional development opportunities.