Centre Manager

People Profilers Pte Ltd; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading care service provider in Singapore is seeking a Centre Manager to oversee operations at the Senior Care Centre. You will ensure high standards of care, manage referrals, oversee staff, and ensure compliance with regulatory standards. The ideal candidate has at least 3 years of experience in community care services and a relevant qualification. A very competitive remuneration package and benefits are offered for successful candidates.

Benefits

Competitive remuneration package

Comprehensive range of benefits

Qualifications

• At least 3 years of experience in managing AAC, health or community care services, with supervisory or direct care responsibilities.
• Certification in food safety, fire safety and facilities is advantageous.
• Willing to work beyond normal office hours when needed.

Responsibilities

• Ensure smooth operations and effective utilization of services of the Senior Care Centre.
• Oversee referrals and ensure effective utilization of centre-based services.
• Manage Centre facilities and logistics including procurement of supplies.

Skills

Leadership

Interpersonal skills

Analytical skills

Collaboration

Education

Degree/diploma in nursing, therapy, social work or relevant care profession

Job description

Overview

• Ensure smooth operations and effective utilization of services of the Senior Care Centre and Active Ageing Centres.

• Provide good standards of care and effective programmes to improve or maintain seniors health, function and quality of life, ensuring licensing standards and community seniors needs are met.

Centre Operations

• Oversee referrals and ensure effective utilization of centre centre-based services; i.e. day care, community rehab, centre based nursing.

• Perform initial assessment, and orientation for potential clients or families, including accessing and checking the National Means Test System (NMTS) and Financial Assistance (FA).

• Provide orientation and counseling to clients, family members, staff and volunteers to the Centre.

• Liaise with key partners to plan, keep track and implement programs and schedules.

• Assist with budget management and cost-effectiveness in Centre operations.

• In-charge of staff rosters and ensure clinical team provides adequate coverage when required.

• Assign staff for cross coverage or deployment to other centre(s) when need arises.

• Work with HR department on manpower requirement which include interview and selection of candidates.

• Identify and plan for training needs for staff and work with HR on the required training programmes.

• Manage Centre facilities and logistics; procurement of supplies, manage suppliers, vendors and contractors in a timely and cost effective manner

• Identify suitable vendors and contractors for Centre in accordance to existing procurement SOP.

• Transport fleet management including evaluation and selection of outsourced and insourced transport vendor, optimizing utilization.

• Ensure all documentations pertaining to the Centre operations are updated and maintained for audit purposes.

• Perform internal audits and investigations for adverse events.

Stakeholder Management

• Work with the Communications & Development department to garner donations, volunteers and sponsorships.

• Manage adverse situations and ensure welfare of centre clients, staff, and volunteers.

• Observe confidentiality of information in relation to Centre, clients, staff, volunteers, service providers, etc.

Lead Centre Manager Role, Governance & SOP

• Ensure compliance to AIC/MOH requirements, includes service requirements.

• Develop, review and implement Standard Operating Procedures (SOPs) for Senior Care Centres and Active Ageing Centres.

• Conduct checks on staff & caterer(s) on compliance with food safety and hygiene standards in the food process.

• Ensure accurate submission of clients attendances and submission of reports, claims, documentations and statistics to agencies, internal and external stakeholders.

• Manage both internal and external auditors, and assist to implement and update Centre policies.

Active Aging Centre

• Oversee and support the Centre Supervisor in managing the Active Ageing Centre.

• Collaborate and initiate partnerships with Active Ageing partners and stakeholders to improve the health.

• Perform any other duties as assigned by Reporting Officer.

Job Requirements

• At least 3 years of experience in managing AAC, health or community care services, with supervisory or direct care responsibilities.

• Degree/ diploma in nursing, therapy, social work or other relevant care professions is advantageous.

• Certification in food safety, fire safety and facilities would be advantageous.

• Good leadership and interpersonal skills; analytical, approachable and collaborative.

• Willing to work beyond normal office hours when needed.

Job ID: 47026

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705

• Tel: [phone]

• EA Licence Number: 02C4944

• EA Registration Number: R1108448

• EA Personnel: Tan Lili Gesse