Centre Guest Experience & Operations Lead

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading guest services company in Singapore is looking for candidates to ensure smooth operations and exceptional guest experiences at their Centre. The ideal applicant should hold a diploma and have at least two years of relevant experience in the service or tourism industry. Leadership skills and the ability to handle shift work, including weekends, are essential. Strong communication skills and a passion for working with guests, especially children, will be key attributes for success in this role.

Qualifications

• Diploma holders preferred with two years' experience in service/tourism.
• Leadership and supervisory skills required.
• Good command of written and spoken English.

Responsibilities

• Ensure the smooth and safe running of the Centre.
• Deliver exceptional guest experiences and attend to feedback.
• Maintain cleanliness and hygiene, assist in staff training.

Skills

Guest Experience

Flexibility

Leadership

Communication Skills

Problem Solving

Multitasking

Education

Diploma

Job description

A leading guest services company in Singapore is looking for candidates to ensure smooth operations and exceptional guest experiences at their Centre. The ideal applicant should hold a diploma and have at least two years of relevant experience in the service or tourism industry. Leadership skills and the ability to handle shift work, including weekends, are essential. Strong communication skills and a passion for working with guests, especially children, will be key attributes for success in this role.