CCTV Back Office Admin - Training Provided

O'Connor's Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A security surveillance company in Singapore is seeking candidates for a role focusing on verifying public behaviour infringements from CCTV footage. No prior experience is required, and training will be provided. Key responsibilities include validating infringements, attending to enquiries, and coordinating technical support. Candidates should possess basic computer skills and be able to communicate effectively with customers.

Qualifications

• No experience required for this role.
• Able to converse well with customers on enquiries.

Responsibilities

• Scan and verify any Public Behaviour infringements from CCTV monitors.
• Validate all incoming Public Behaviour infringements and submit to BOS Team Lead.
• Attend to enquiries regarding verification of Public Behaviour infringements.
• Report faulty cameras or breakdowns.
• Coordinate with Technical Support team on camera repairs.
• Resolve all in scope enquiries and take appropriate escalation actions.
• Prepare violation report extracted from application.

Skills

Knowledge of Public Behaviour violation rules

Basic computer skills

Able to converse well with customers

Education

Minimum ‘O’ Level or equivalent

Job description

A security surveillance company in Singapore is seeking candidates for a role focusing on verifying public behaviour infringements from CCTV footage. No prior experience is required, and training will be provided. Key responsibilities include validating infringements, attending to enquiries, and coordinating technical support. Candidates should possess basic computer skills and be able to communicate effectively with customers.