Care Specialist

HOMAGE CO PTE. LTD.; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A healthcare technology startup in Singapore is seeking a Care Specialist responsible for delivering high-quality nursing care and patient education in the growth hormone injection program. The ideal candidate holds a nursing Diploma or Degree, with at least 3 years of experience and strong communication skills. This position involves home visits, device training, and ongoing patient engagement, offering a hybrid work model and opportunities for growth in a start-up environment.

Benefits

Hybrid Work model

Employee shares program

Annual salary reviews

Employee Assistance Program

Qualifications

• Minimum 3 years of nursing experience required.
• Comfortable travelling for clinic and home visits.
• Experience working independently in a fast-paced environment.

Responsibilities

• Serve as the primary contact for patients in programs.
• Conduct initial and follow-up clinic or home visits.
• Monitor adherence, troubleshoot device issues, and handle inquiries.

Skills

Exceptional empathy

Excellent communication skills

Strong initiative

Self-management

Customer service mindset

Education

Diploma or Degree in Nursing

Full SNB registration

BCLS & AED certification

Tools

Microsoft Word

Excel

Outlook

PDF

Job description

Here at Homage, we are on a mission to change the way people access and receive their homage‑care. We’re a tech start‑up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.

So, what will be your part in our Mission?

We are looking for a Care Specialist, who is responsible for delivering high‑quality nursing care and patient education for individuals enrolled in the growth hormone injection program. The role focuses on device training, injection support, therapy adherence, and ongoing patient engagement through clinic visits, home visits, and helpline support. This role requires a nurse who is proactive, able to work independently, and capable of engaging patients and families with professionalism, empathy, and confidence.

If working for one of Singapore’s most exciting healthcare startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you!

What will you do…

• Serve as the primary point of contact for patients enrolled in the programmes.
• Conduct initial and follow‑up clinic or home visits to educate patients and families on injection techniques, disease management, and therapy adherence.
• Monitor adherence and dose history using required devices, and provide re‑training where required
• Troubleshoot device issues, arrange replacements, and manage replenishment of consumables.
• Handle patient enquiries via hotline, phone, and WhatsApp with empathy and professionalism.
• Identify and manage adverse reactions in line with SOPs.
• Prepare regular and ad‑hoc reports for external and internal stakeholders, and support training of anchor nurses to ensure continuity of care.

Skills & Experience you will need…

• Diploma or Degree in Nursing recognised by the Singapore Nursing Board (SNB).
• Full SNB registration with a valid BCLS & AED certification.
• Minimum 3 years of nursing experience
• Strong initiative, self‑management and ability to work independently in a fast‑paced start‑up environment.
• Exceptional empathy, patience, and a gentle clinical approach, especially when working with parents and children.
• Excellent communication and teaching skills.
• Comfortable travelling for clinic and home visits.
• Experienced in Microsoft Word, Excel, Outlook, PDF
• Strong customer service mindset and ability to remain professional under pressure

What’s in it for you?

• Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
• ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
• Annual Salary Reviews, alongside our modern approach to Performance Management
• EAP - Employee Assistance Program

What's next?

We offer you the opportunity to be part of our success story!

Not only will you play a critical role in building a legacy in a start‑up business but contribute to an organisation that truly makes a difference in the lives of many.

If you are excited by this opportunity and tick all the boxes, we would love to hear from you. For more information on Homage, visit www.homage.com

Homage is an Equal Opportunity Employer we’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community.