Captain (Gilmore/Rempapa)

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food and beverage establishment in Singapore seeks a motivated service crew member to deliver exceptional guest experiences. The role involves taking orders, upselling menu items, managing cash transactions, and maintaining hygiene standards. Prior experience in the F&B industry and proficiency with POS systems are crucial. Enjoy benefits including annual leave, performance bonuses, and professional development opportunities in a collaborative team environment.

Benefits

Annual Leave

Family Care Leave

Paid Medical Leave

Annual Wage Supplement

Performance Bonus

Group Medical, Hospitalisation & Dental Insurance

Long Service Award

Professional Growth & Development

Education Assistance

Staff Discounts

Staff Meals Provided

Qualifications

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Proficiency in POS systems and online booking systems.
• Positive 'can-do' attitude, motivated and passionate.
• Ability to work in a team environment.
• Willingness to work shift hours, weekends, and public holidays.

Responsibilities

• Provide friendly and efficient food and beverage services to guests.
• Assist in order-taking and upsell menu specialties.
• Check bills' accuracy before printing.
• Manage and operate POS systems and transactions.
• Balance cash floats at the start and end of shifts.
• Set up tables and service areas according to SOP.
• Attend to guest inquiries and feedback.
• Assist in beverage preparation and kitchen operations.
• Maintain cleanliness and hygiene standards.

Skills

Prior experience as service crew

Proficiency in POS systems

Positive attitude

Team player

Ability to work in fast-paced environment

Willingness to work shifts

Job description

• Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
• Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
• Check and ensure bills’ accuracy before printing it for guests
• Manage and operate POS systems, including all card and cash transactions
• Balance cash floats at the start and end of each shift, maintaining financial integrity.
• Set up tables and service areas according to SOP
• Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
• Assist in beverage preparation and support daily kitchen operations.
• Maintain a positive personality and uphold good grooming standards
• Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
• Manage delivery platform apps, processing orders promptly and effectively.
• Check and ensure all amenities and utensils are properly stocked and inspected
• Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
• Any other duties assigned by Management

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Proficiency in POS systems and online booking systems (I.e., Chope)
• Positive “can-do” attitude, motivated, passionate
• A team player to work collaboratively in a team environment
• Ability to work in a fast-paced environment
• Willingness to work shift hours, weekends, and public holidays.

• Annual Leave, Family Care Leave & Paid Medical Leave

• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided