Business Quality Assurance Trainee

FUJITSU ASIA PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company based in Singapore is seeking a trainee to join their Delivery Assurance team. The role offers comprehensive professional development and exposure to internal auditing processes. Responsibilities include assisting in audits, risk assessments, and continuous improvement activities while liaising with stakeholders. Candidates should possess a Diploma or Higher Nitec in Business Studies, and relevant skills in data analysis and MS Office applications are preferable. This position is ideal for proactive individuals eager to learn.

Qualifications

• Proficiency in MS Office Applications.
• Basic understanding of business processes and platforms.
• Basic understanding of Project Management and Risk Management.

Responsibilities

• Assist in performing internal industry certification audits.
• Organize and prepare audit plans and schedules.
• Communicate with stakeholders to monitor project issues.

Skills

MS Office Applications

Data analysis tools and techniques

Detail-oriented

Written and verbal communication skills

Education

Diploma/ Higher Nitec in Business Studies or Business Practice

Job description

Overview

As part of our Business Assurance team, you’ll receive continuous professional development through structured learning and coaching in internal audit, management of industry certifications and assurance governance. You’ll gain global exposure by working in a across cultural setting spanning across ASEAN, India, Japan and other regions. Our core goal is to fulfil customer commitments and uphold high quality standards through Bid Assurance, Delivery Assurance and Certification.

This trainee position involves operating as part of the Delivery Assurance and Certifications teams.

Responsibilities

• Assist to perform and organize internal industry certification audits
• Assist in creating a detailed audit plan and schedule
• Assist in risk assessment activities
• Assist in driving continuous improvement activities
• Assist in preparing and conducting new hirer / refresher training pertaining to the company’s governance requirements
• Assist to liaise with multiple stakeholders to monitor issues and project situation
• Review project health status report and prepare region project health report
• Organize Prohibited AI and AI Ethics Check meeting with AI SME
• Maintain proper documentation of records and evidence of activities
• Supporting in ensuring accuracy of information updated by stakeholders
• Perform other ad-hoc tasks related to delivery assurance and certifications

Key Attributes for Your Success

• Positive attitude and willingness to learn
• Be a proactive team player, share responsibility, support your team members and consistently updating members on progress.
• Communicate respectfully and integrity in all interactions.
• Demonstrate ongoing development in written and verbal communication skills.
• Detail-oriented with a strong focus on accuracy and quality
• Clear sense of purpose, while staying curious and open to new ideas.

Qualifications

• Candidate in Diploma/ Higher Nitec in Business Studies or Business Practice
• Proficiency in MS Office Applications
• Proficiency in data analysis tools and techniques preferably
• Basic understanding of business processes and platforms typical in business enterprises
• Basic understanding of Project Management, Risk Management and Service Operation Management concept
• Basic understanding of Event Planning Management and Learning Development concept
• Basic understanding of Principles of business ethics and good governance preferably
• Possess ISO Certification in ISO9001, ISO27001, ISO14001, ISO20000 and ISO29110 preferably