Business Partner Manager, Marine

VOLVO GROUP SINGAPORE (PTE.) LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global automotive firm in Singapore is seeking a Business Partner Manager to drive the development and optimization of the dealer network. The ideal candidate will have over 8 years of experience in dealer network development, strong analytical skills, and excellent communication abilities. Key responsibilities include formulating strategies, managing dealer performance, and ensuring compliance with operational standards. This is an excellent opportunity for someone with a strategic mindset to contribute significantly to business goals.

Qualifications

• At least 8 years of relevant experience in dealer network development, sales, or customer relationship management.
• Strong analytical skills with a holistic and strategic perspective.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Develop and implement business partner network strategies aligned with company objectives.
• Set up and review assessment criteria and operating standards for business partners.
• Collaborate with global dealer development teams to share best practices.

Skills

Negotiation

Sales Channel Management

Forecasting

Customer Relationship

Analytical Skills

Ability To Work Independently

Business Acumen

Project Management

Stakeholder Management

Education

Bachelor’s degree in Business Administration, Engineering, Marketing, or related field

Job description

The Business Partner Manager is responsible for formulating and executing effective strategies for the development and optimization of the importer and dealer network. This includes leading business partner network review and improvement to ensure the network supports business growth, service delivery and sales targets. The role also involves setting and maintaining dealer operating standards, forecasting and analyzing network performance, and driving continuous improvement across the network.

Key Responsibilities:

• Develop and implement business partner network strategies aligned with company business objectives and market growth plans.
• Set up and regularly review business partner assessment criteria and operating standards based on company strategy, ensuring a high-performing and compliant business partner network.
• Work with Parts sales team to forecast, analyze, and manage sales revenue growth for both existing and future dealer networks, providing actionable insights to management.
• Support business partner in establishing and maintaining a consistent brand image, standard facilities, and commercial and technical competencies.
• Organize and coordinate Business Partner support initiatives such as incentive programs, conferences, seminars, and information sharing to enhance dealer engagement and performance.
• Collect and analyze market information to support business and service teams in strategic decision-making.
• Ensure clear and timely documentation, including business partner authorization, contracts, operational guides, database maintenance, and website updates.
• Collaborate with global dealer development teams to ensure alignment and share best practices.
• Manage related projects or end-to-end processes, and coach, review, and delegate work to junior team members.
• Ensure compliance with company policies, industry regulations, and best practices in all dealer development activities.
• Warranty claim administration, development access review, and audits.

Qualifications & Requirements:

• Bachelor’s degree or above in Business Administration, Engineering, Marketing, or a related field.
• At least 8 years of relevant experience in dealer network development, sales, channel management, or customer relationship management.
• Strong analytical skills with a holistic and strategic perspective.
• Excellent communication, negotiation, and stakeholder management skills.
• Creative, well-organized, and self-motivated, with the ability to work independently and as part of a team.
• Strategic thinking and business acumen.
• Project and process management.
• Leadership.
• Communication and collaboration.

Key Competencies:

• Strategic thinking and business acumen
• Project and process management
• Leadership
• Analytical skills
• Communication and collaboration

Tell employers what skills you have

• Negotiation
• Sales Channel Management
• Forecasting
• Customer Relationship
• Analytical Skills
• Ability To Work Independently
• Business Acumen
• Administration
• Authorization
• Process Management
• Incentive Programs
• Audits
• Revenue Growth
• Stakeholder Management
• Employee Relations
• Service Delivery