Business Development & Operations Lead (Bilingual)

ZEAL ASSOCIATES PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A staffing agency based in Singapore seeks an experienced professional to handle customer support for clients in the helper industry. The role includes attending to inquiries, interviewing potential helpers, and managing related paperwork. Candidates must have a minimum of 3 years in helper agencies, be bilingual (Filipino or Indonesian), and hold a Certificate of Intermediaries License. This position may require independent and remote work.

Qualifications

• At least 3 years working experience in helper agencies is required.
• Bilingual in order to communicate with Filipino or Indonesian-speaking customers.
• Able to work independently and remotely when required.

Responsibilities

• Attend to customer inquiries and requirements.
• Interview helpers and profile them to customers.
• Handle and process paperwork.
• Manage online customer inquiries and content on the website.
• Coordinate support on key activities and initiatives.

Skills

Bilingual communication

Independent work

MS Word and MS Excel

Education

Certificate of Intermediaries License (CEI)

Job description

A staffing agency based in Singapore seeks an experienced professional to handle customer support for clients in the helper industry. The role includes attending to inquiries, interviewing potential helpers, and managing related paperwork. Candidates must have a minimum of 3 years in helper agencies, be bilingual (Filipino or Indonesian), and hold a Certificate of Intermediaries License. This position may require independent and remote work.