Business Development Management (Logistic / Freight)

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A logistics service provider in Singapore is seeking a professional to identify business opportunities and manage client relationships in the logistics and supply chain sector. This role involves developing effective sales strategies, maintaining client satisfaction, and preparing sales reports. Candidates should have experience with export logistics flows in Southeast Asia and an understanding of international trade lanes. Competitive service proposals tailored to client needs are essential, alongside proficiency in CRM tools.

Qualifications

• Experience in managing export logistics flows within Southeast Asia.
• In-depth knowledge of logistics protocols for international trade lanes.
• Proven ability to develop effective sales strategies.

Responsibilities

• Identify and develop business opportunities in logistics and supply chain.
• Maintain relationships with existing clients through follow-ups.
• Prepare and submit regular sales reports.
• Monitor industry trends for opportunities and risks.
• Prepare and submit regular sales reports.

Skills

Sales strategy development

Client relationship management

Market analysis

Negotiation skills

Tools

CRM tools

Job description

Key Responsibilities

• Identify and develop business opportunities in the logistics and supply chain sector, with a focus on growing cross-border export services.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.
• Possess experience in one of the following key areas:
  Singapore & Southeast Asia Focus: Proven experience in managing export logistics flows within the Southeast Asia corridor (e.g., Singapore-Malaysia, Singapore-Indonesia).
  Global Markets Focus: In-depth knowledge of logistics protocols and requirements for key international trade lanes such as Asia-Pacific (e.g., Japan-Korea, ANZ) or Europe-America, with a proven ability to optimize client supply chains for cost and efficiency.

Client Relationship Management

• Proactively maintain and strengthen relationships with existing clients through regular follow-ups and highly responsive support, ensuring their ongoing satisfaction.
• Point of contact between the company and the client, deeply understanding their challenges in cross-border exports to deliver comprehensive, end-to-end logistics solutions.
• Design competitive service proposals tailored to client needs for routes to Southeast Asia, Japan-Korea, Europe-America, and Australia-New Zealand.

Sales Strategy and Planning

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Design differentiated sales approaches for various regional markets (e.g., Southeast Asia, Europe-America) to enhance the market penetration of the company's logistics services.

Market Analysis and Insight

• Closely monitor international logistics industry trends and competitor activities to identify potential opportunities and risks in the cross-border export sector.
• Provide regular market feedback to the management team to support strategic decision-making for key routes (e.g., Singapore-Malaysia, Japan-Korea, Europe-America).

Sales Reporting and Management

• Prepare and submit regular sales reports, including sales forecasts, client feedback, and market trend analysis.
• Utilize CRM tools proficiently to efficiently manage customer interactions and the sales process.

Negotiation and Contract Management

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure the accuracy and timeliness of all relevant documentation (e.g., transport agreements, customs clearance documents).