Business Development & Account Management Manager (Healthcare & Cosmetics)

LF LOGISTICS SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A logistics services provider in Singapore is seeking an experienced professional to drive customer growth and manage key accounts within the supply chain sector. The ideal candidate will have at least 10 years of experience in logistics, particularly in managing 3PLs for Healthcare and Cosmetics. Strong leadership and communication skills are essential for this role, alongside a degree in Business Management or related fields.

Qualifications

• Minimum 10 years of relevant working experience in Supply Chain/Logistics industry.
• Experience in managing 3PLs serving Healthcare and/or Cosmetics customers.
• Excellent communication, interpersonal and presentation skills.

Responsibilities

• Identify and engage new customers to drive growth.
• Manage and develop existing key accounts.
• Propose a roadmap for product development.

Skills

Customer relationship management

Sales strategy development

Market analysis

Negotiation skills

Leadership

Education

Degree in Business Management / Supply Chain / Logistics Management

Job description

Responsibilities

• Identify and engage new customers to drive top-line growth, while managing and developing existing key accounts.
• Propose a road map for the next 5 years by product (eg. warehousing, middle mile, last mile).
• Manage, retain and develop a portfolio of major 3PL accounts
• Build sustainable customer relationships through Strategic Customer Relationship Management and Development.
• Be the key contact point for strategic accounts
• Identify opportunities to expand the business scope within existing key accounts.
• Manage a pipeline of opportunities to achieve sales goals.
• Provide feedback and market information on key accounts
• Lead market profiling and corporate customer/competitor research and analysis activities to identify market opportunities and challenges
• Drive Continuous Process Improvement
• Work in alignment with company\'s business strategy and objectives.
• Proactively anticipate customers’ needs and provide corresponding solutions or proposal offerings.
• Analyze customer requirements, identify root causes and ensure alignment with company standards.
• Respond to corporate customer RFI, RFQ and Tenders.
• Develop effective pricing strategies to sustain profitable growth together with SD team.
• Drive results through effective engagement with stakeholders at all levels.
• Ensure logistics execution activities comply with Service Level Agreements, supporting substantial and profitable business growth.
• Negotiate competitive commercial terms aligned with company expectations.
• Any other duties as assigned by the superior from time to time.

Qualifications

• Degree or above in Business Management / Supply Chain / Logistics Management or other related disciplines
• Minimum 10 years of relevant working experience in Supply Chain/Logistics industry.
• Experience in managing 3PLs serving Healthcare and/or Cosmetics customers, or direct experience in Healthcare/Cosmetics companies as a Logistics/Operations Manager.
• Experience in managing 3PLs and running RFQs for warehouse and transport services.
• Excellent communication, interpersonal and presentation skills
• Strong leadership skills with the ability to work effectively and independently in a fast paced, dynamic environment.
• Positive mindset, confident and able to contribute meaningfully within a reputable growing organization.