Business Analyst – Merchant Integration

Hyphen Connect; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A crypto payment startup in Singapore is seeking an experienced Business Analyst to support the integration of their crypto wallet app. You will gather requirements, analyze workflows, and collaborate with technical teams to enhance merchant payment systems. The ideal candidate has strong skills in fintech and payment systems, with a passion for crypto technologies. This role offers a hybrid working model and requires experience in stakeholder management.

Qualifications

• 3+ years of experience as a Business Analyst in fintech, e-commerce, or payment systems.
• Strong understanding of merchant payment flows and POS integration.
• Familiarity with crypto payments and blockchain technology.

Responsibilities

• Research, gather and document requirements for merchant integration.
• Collaborate with merchants and external developers.
• Analyze merchant workflows to optimize payment processes.

Skills

Business analysis

Stakeholder management

E-commerce systems

Payment systems

Analytical skills

Job description

Overview

We are hiring for an innovative crypto wallet and payment network startup who are looking for a Business Analyst to support the merchant integration of our crypto wallet app, focusing on requirements gathering and stakeholder alignment for crypto payment systems. You will bridge technical and business teams to deliver merchant APIs, POS systems, and portals by January 2026. This remote role requires strong analytical skills and experience in payment or e-commerce systems.

Responsibilities

• Research, gather and document requirements for merchant integration, including APIs, POS systems, and merchant/customer portals.
• Collaborate with merchants and external developers to align with the company’s crypto payment solutions with business needs.
• Work with the Tech Lead and Integration Engineer to translate business requirements into technical specifications.
• Analyze merchant workflows to optimize QR/NFC and POS payment processes for crypto transactions.
• Support testing and validation of merchant integration features to ensure usability and reliability.
• Provide input on admin and developer portals to enhance merchant onboarding and management.

Qualifications

• 3+ years of experience as a Business Analyst in fintech, e-commerce, or payment systems.
• Strong understanding of merchant payment flows and POS integration.
• Experience gathering requirements and creating technical specifications for APIs or portals.
• Familiarity with crypto payments and blockchain technology (e.g., Ethereum, stablecoins).
• Excellent communication and stakeholder management skills.
• Ability to work hybrid and align with Hong Kong/Singapore time zones.

Preferred Skills

• Experience with crypto payment gateways (e.g., Coinbase Commerce, BVNK) or POS systems.
• Knowledge of QR/NFC payment workflows and merchant onboarding processes.
• Background in working with distributed teams across Asia

Create a Job Alert

Interested in building your career at Hyphen Connect Limited? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Website

LinkedIn Profile

Notice Period *

Current Annual Salary (with Currency) *

Expected Annual Salary (with Currency) *

Working Location *

EMEA - Europe

APAC - Asia Pacific

LATIN - Latin America

UAE

Others

Do you have any Web3 experience? * Select...

Web3 Vertical Experience *

Defi

NFT

Gamefi

Infrastructure

ZK

Exchanges

VC

Chain

DePin

Accelerator

Incubator

Trading

Asset Management

Others

Any personal experience in Web3 (e.g. side project, personal investment) if no professional experience. *