novaCITYNETS Pte Ltd
Our company is one of Singapore’s leading e‑business solutions provider for the e‑Government industry. If you are independent, yet a team player who is self‑motivated and result‑oriented, we invite you to join us as:
Business Analyst / Senior Business Analyst (Singapore)
Responsibilities:
- Support the day‑to‑day operation of projects needs
- Understand and translate business requirements to requirement specifications and functional designs
- Ensure the system and deliverables are within the scope of the contractual requirements
- Responsible Unit Testing and System Integration Testing of Service requests and Defects reported
- Work as a part of the team to meet project targets and quality objectives
- Lead and mentor members of the assigned project team
- Provide hands‑on advice and coaching to members of the project team
- Supervise troubleshooting, optimizing and fine‑tuning of the applications
- Supervise deployment fixes and releases at in‑house and customer environments
- Create and update relevant documents on all executed changes in a timely manner
- Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
- To perform tasks as assigned beyond official working days and working hours when required by customer or project needs
- Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
- Interact effectively with stakeholders at all levels
- Represent the company in a professional manner at all times and build positive relationships with clients and partners to the company’s benefit
Requirements:
- Minimally Diploma or Degree of Information and Communications Technology discipline
- Preferably with at least 3 years of IT‑related experience
- Preferably with experience using SQL query tool
- Able to speak well in both English and Mandarin
- Possess good English writing skillsPossess good interpersonal skills
- Have positive attitude to meet new challenges
$3000-$6500