Business Analyst

HORIZON GLOBAL SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an experienced Business Analyst to lead end-to-end business analysis across projects. The ideal candidate has over 8 years of experience, strong expertise in requirements elicitation, and is proficient in SQL for data analysis. Responsibilities include documenting business and functional requirements and conducting workshops with stakeholders. This is an opportunity to work in a dynamic environment focused on driving business improvements.

Qualifications

• 8+ years of proven experience as a Business Analyst.
• Strong understanding of Agile, Scrum, and Waterfall methodologies.
• Experience working in enterprise-scale or multi-vendor projects.

Responsibilities

• Lead end-to-end business analysis activities across projects.
• Elicit, analyze, validate, and document requirements.
• Conduct stakeholder workshops and interviews.

Skills

Requirements elicitation techniques

Business process re-engineering

SQL

Data validation and analysis

Agile methodologies

Education

Bachelor’s degree in Business, IT, or related field

Tools

JIRA

Power BI

Excel Advanced

Job description

Key Responsibilities

• Lead end-to-end business analysis activities across projects and product lifecycles

• Elicit, analyze, validate, and document business, functional, and non-functional requirements

• Conduct stakeholder workshops, interviews, and JAD sessions with senior business and technical stakeholders

• Translate business needs into BRD, FRD, SRS, Use Cases, User Stories, and Acceptance Criteria

• Act as a bridge between business users, product owners, architects, developers, and QA teams

• Perform process analysis and optimization using AS-IS / TO-BE modeling

• Support UAT planning and execution, defect triage, and business sign-off

• Analyze data trends and KPIs to support business decisions

• Ensure requirements traceability throughout the SDLC

• Support change management, impact analysis, and release planning

Business Analysis & Domain Skills

• Strong expertise in requirements elicitation techniques (interviews, workshops, surveys, prototyping)

• Advanced knowledge of SDLC, Agile, Scrum, and Waterfall methodologies

• Experience creating and managing Requirement Traceability Matrix (RTM)

• Strong understanding of business process re-engineering (BPR)

• Ability to perform gap analysis, root cause analysis, and impact analysis

• Experience working in enterprise-scale or multi-vendor projects

Technical & Data Skills

• Strong hands-on experience with SQL for data validation and analysis

• Ability to interpret data models, APIs, system flows, and integration diagrams

• Experience working with ERP / CRM / Core Banking / Insurance / Government / SaaS platforms (any relevant domain)

• Familiarity with REST APIs, JSON, XML, and system integrations

• Experience with reporting and analytics tools (Power BI, Tableau, Excel Advanced)

Tools & Documentation

• Proficiency in JIRA, Confluence, Azure DevOps, or similar ALM tools

• Experience with BPMN / UML tools (Visio, Draw.io, Lucidchart)

• Strong documentation skills with MS Word, Excel, PowerPoint

• Experience writing clear, testable, and unambiguous requirements

Mandatory Qualifications

• Bachelor’s degree in Business, IT, Computer Science, Engineering, or related field

• 8+ years of proven experience as a Business Analyst

Preferred / Added Advantage

• CBAP / CCBA / PMI-PBA certification

• Experience in regulated industries (Banking, Finance, Healthcare, Government)

• Experience working with product-based or digital transformation projects