Brand Representative

ROYAL ORG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading engagement firm in Singapore is looking for a Customer Engagement Specialist to enhance customer loyalty and satisfaction. This role involves direct interaction with customers, ensuring their needs are met through excellent communication and problem-solving skills. You will be responsible for fostering long-term relationships and managing exciting events to engage clients effectively. A minimum 3-month commitment and flexibility for 5-6 days a week is required. Enthusiastic candidates are encouraged to apply!

Qualifications

• 18 years old and above.
• Minimum 3-month commitment, 5-6 days per week.

Responsibilities

• Act as the go-to for all customer questions, ensuring customer satisfaction.
• Communicate brand values and offerings to customers.
• Resolve customer issues effectively.
• Transform first-time buyers into loyal fans.
• Manage event logistics and enhance customer experiences.

Skills

Killer communication skills

Empathy and problem-solving

Time management skills

Job description

Overview

Customer Engagement Specialist – Your Role as Brand Superhero! 🦸♀️🦸♂️

- Chat Master: You’re the go-to for all customer questions, making sure everyone feels heard and happy.

- Brand BFF: You know the brand inside-out and share all the cool stuff with customers—you're their bestie!

- Problem-Solver: No issue is too big or small. You swoop in to save the day every time.

- Loyalty Magician: You turn first-time buyers into lifelong fans with a little magic and a lot of care.

- Event Rockstar: If you're handling events, you bring the hype, the fun, and the excitement!

Responsibilities

• Chat Master: You’re the go-to for all customer questions, making sure everyone feels heard and happy.
• Brand BFF: You know the brand inside-out and share all the cool stuff with customers—you're their bestie!
• Problem-Solver: No issue is too big or small. You swoop in to save the day every time.
• Loyalty Magician: You turn first-time buyers into lifelong fans with a little magic and a lot of care.
• Event Rockstar: If you're handling events, you bring the hype, the fun, and the excitement!

Skills to Rock This Role

• Killer communication skills 💬
• Empathy and problem-solving 🧠
• Time management skills ⏰

Qualifications

Basically, you're the brand hero, making sure customers feel awesome while boosting loyalty and engagement. Fun, right? 🎉

Let me know if you want more details or have any questions!

Requirements

• 🎓 18 years old and above.
• 🗓️ Minimum 3-month commitment, 5-6 days per week.