Brand Manager

RUMEL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic F&B brand in Singapore seeks an experienced Brand Manager to oversee outlet operations and ensure brand consistency. You will support outlet managers in achieving sales and KPIs, handle customer feedback, and lead a team dedicated to excellent service. The role offers a competitive salary and the chance to shape the brand's future across multiple outlets, ensuring adherence to safety and regulatory standards while fostering a supportive team environment.

Benefits

Competitive salary and staff benefits

Friendly and supportive team environment

Career progression opportunities

Qualifications

• Experience managing multiple outlets or outlet managers in F&B or retail.
• Strong leadership capabilities and operational skills.
• Able to engage effectively with customers and maintain brand consistency.

Responsibilities

• Oversee the operations across all outlets.
• Support outlet managers to achieve sales targets.
• Ensure brand standards and customer experience are maintained.
• Handle customer feedback and complaints efficiently.
• Develop and coach outlet managers and teams.

Skills

Leadership

Operational management

Communication

Customer focus

Performance tracking

Job description

Brand Manager

We are looking for a hands‑on Brand Manager to oversee our outlets and keep our brand strong and consistent. You’ll work closely with outlet leaders to support daily operations, maintain service and brand standards, and collaborate with internal teams and partners to deliver great customer experiences and long‑term growth.

Key Responsibilities

• Oversee day‑to‑day operations across all outlets to ensure smooth and consistent performance.
• Support outlet managers in achieving sales targets and KPIs.
• Ensure brand standards, service quality, and customer experience are consistently delivered.
• Handle customer feedback and complaints effectively.
• Lead, coach, and develop outlet managers and teams; support manpower planning and payroll administration.
• Prepare monthly outlet performance and management reports.
• Liaise with Central Kitchen and suppliers to ensure adequate stock and supply.
• Ensure all outlets comply with safety, hygiene, and regulatory requirements.

Requirements

• Experience managing multiple outlets or outlet managers (F&B or retail preferred).
• Strong leadership, operational, and communication skills.
• Customer‑focused with attention to brand consistency and performance.
• Comfortable with reporting, performance tracking, and cross‑functional coordination.

What We Offer

• Competitive salary and staff benefits
• Friendly and supportive team environment
• Opportunity to lead and shape a growing brand across multiple outlets.
• A hands‑on role with real influence on operations, people, and brand standards.
• Exposure to end‑to‑end brand and outlet management within a dynamic F&B group.
• Career progression opportunities as the group continues to expand.