Branch Retail Supervisor: Lead Sales & Customer Service

HYSSES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company in Singapore is looking for a Retail Sales Supervisor to lead the retail team in achieving sales targets and delivering excellent customer service. You will train and motivate staff, manage store inventory, and ensure smooth daily operations. The ideal candidate should have proven retail sales experience, strong leadership skills, and excellent communication abilities to drive store performance. This role offers the opportunity to enhance the shopping experience and foster customer loyalty.

Qualifications

• Proven experience in retail sales or supervisory roles.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Detail-oriented with good organizational skills.

Responsibilities

• Monitor daily sales activities and set goals for team members.
• Train, mentor, and oversee the retail team.
• Handle escalated customer inquiries and provide resolutions.
• Manage stock levels and conduct regular inventory checks.
• Maintain store organization, cleanliness, and visual merchandising.

Skills

Retail sales experience

Leadership skills

Customer service abilities

Organizational skills

Job description

A leading retail company in Singapore is looking for a Retail Sales Supervisor to lead the retail team in achieving sales targets and delivering excellent customer service. You will train and motivate staff, manage store inventory, and ensure smooth daily operations. The ideal candidate should have proven retail sales experience, strong leadership skills, and excellent communication abilities to drive store performance. This role offers the opportunity to enhance the shopping experience and foster customer loyalty.