Branch Manager, Branch Banking

OCBC (Singapore); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore seeks a Branch Manager to drive exceptional customer service and business growth. This role involves leading a dedicated team, developing strategic business initiatives, and building relationships with stakeholders. Ideal candidates will possess at least 5 years of banking experience, strong leadership skills, and the ability to analyze market trends effectively. Competitive salary and holistic benefits are offered, ensuring employee wellbeing and growth.

Benefits

Competitive base salary

Flexible benefits

Learning and professional development opportunities

Community initiatives

Qualifications

• Minimum 5 years of experience in banking or related industry.
• Proven leadership and management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and manage a team of branch staff, providing coaching.
• Develop and implement business strategies for sales growth.
• Build and maintain relationships with key stakeholders.
• Analyze market trends for growth opportunities.
• Ensure compliance with regulatory requirements.

Skills

Leadership

Sales Growth

Customer Relationship Management

Market Analysis

Risk Management

Education

Degree in Business, Finance, or related field

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Branch Management

Why Join

As a Branch Manager at OCBC, you'll be at the forefront of delivering exceptional customer experiences and driving business growth. You'll lead a team of dedicated professionals, fostering a culture of collaboration and innovation. With a focus on building long-term relationships and providing tailored financial solutions, you'll make a real difference in the lives of our customers.

How you succeed

To excel in this role, you'll need to balance business acumen with people skills. You'll drive sales growth, manage risk, and optimize operational efficiency. By staying attuned to market trends and customer needs, you'll identify opportunities to innovate and improve our services. Your ability to motivate and develop your team will be crucial in achieving our goals.

What you do

• Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
• Analyze market trends and customer data to identify opportunities for growth and improvement
• Manage risk and ensure compliance with regulatory requirements and internal policies

Who you are

• A degree in Business, Finance, or a related field, with at least 5 years of experience in banking or a related industry
• Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
• Strong business acumen, with a deep understanding of financial markets and products
• A collaborative and innovative approach, with a focus on delivering exceptional customer experiences

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.