Billing Operations Engineer — 24/7 Cloud Ops & Automation

Xtremax; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider in Singapore is looking for an Operations Support Engineer. In this role, you will ensure the reliability and efficiency of critical systems, working closely with developers and product managers. Candidates with public sector experience are preferred, providing support for government IT projects. Strong skills in problem-solving, communication, and cloud infrastructure are essential. This position requires a bachelor's degree and 2-5 years in a relevant IT role.

Qualifications

• 2–5 years of relevant experience in an IT role.
• Proven experience as an Operations Engineer.
• Familiarity with ITSM tools like Remedy or Zendesk.
• Experience with automation tools like Terraform or Ansible.
• Knowledge of agile methodologies and DevOps pipelines.

Responsibilities

• Monitor product runtime environments for optimal system performance.
• Manage application incidents, coordinating for resolution.
• Develop operations and process guides for compliance.
• Lead operations teams ensuring 24/7 system support availability.
• Build self-healing systems with automated remediations.

Skills

Problem-solving skills

Communication skills

Knowledge of ITSM tools

Cloud infrastructure experience

Full stack monitoring tools

Education

Bachelor’s degree in Computer Science or related field

Tools

Terraform

Ansible

Linux

Windows

Job description

A leading IT solutions provider in Singapore is looking for an Operations Support Engineer. In this role, you will ensure the reliability and efficiency of critical systems, working closely with developers and product managers. Candidates with public sector experience are preferred, providing support for government IT projects. Strong skills in problem-solving, communication, and cloud infrastructure are essential. This position requires a bachelor's degree and 2-5 years in a relevant IT role.