Bilingual Tech Support Specialist (EN/CN)

GREYWOLF NETWORKS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology service provider in Singapore is looking for candidates to join their customer support team. You will conduct user screening, provide support for inquiries, and work with technical experts to resolve issues. Candidates must be bilingual in English and Chinese, with strong problem-solving and communication skills. Relevant customer service experience is preferred. The role offers a salary range of SGD $2,700 to $3,500, depending on experience.

Qualifications

• Able to speak in both English and Chinese.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct initial user screening for eligibility and onboarding.
• Provide timely customer support for inquiries and issues.
• Collaborate with technical specialists to resolve problems.

Skills

English proficiency

Chinese proficiency

Problem-solving skills

Strong communication

Job description

A technology service provider in Singapore is looking for candidates to join their customer support team. You will conduct user screening, provide support for inquiries, and work with technical experts to resolve issues. Candidates must be bilingual in English and Chinese, with strong problem-solving and communication skills. Relevant customer service experience is preferred. The role offers a salary range of SGD $2,700 to $3,500, depending on experience.