Beauty Consultant - Skincare/Cosmetics/Perfume

SHILLA TRAVEL RETAIL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore seeks a passionate Beauty Consultant to provide excellent customer service and enhance the sales experience. Responsibilities include welcoming customers, driving individual sales targets, and maintaining product knowledge. Ideal candidates will have a GCE ‘O’ Level and prior cosmetic sales experience, along with a strong customer service mentality. The role requires a good team player who can work retail hours, including weekends and holidays.

Benefits

Excellent training

Career progression opportunity

1 month bonus after 12 months employment

Qualifications

• Minimum GCE ‘O’ Level with prior experience in cosmetic and perfume sales.
• Strong customer service mentality and proactive attitude.
• Bilingual, with a third language as an advantage.

Responsibilities

• Act as a Shilla ambassador, showing professional customer orientation.
• Provide excellent customer service and product knowledge.
• Drive sales and achieve individual sales targets.

Skills

Customer service mentality

Sales driven

Team player

Product knowledge

Education

GCE ‘O’ Level

Job description

Roles & Responsibilities

To support Shilla’s rapid expansion in Singapore, we are recruiting for Beauty Consultant to join our growing family.

The Beauty Advisor will provide customer with beauty touch, elevate customer experience through providing excellent customer service, maintaining good customer relationship, sharing of product knowledge and expertise. You must be passionate about beauty products, sales driven and a good team player.

We provide excellent training and career progression opportunity.

Responsibilities

• Be a Shilla ambassador and portray a professional and customer oriented image at all times.
• Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise.
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling / cross presentation of items or services at point of service.
• Drive and achieve individual sales target on a monthly basis, in a team environment.
• Perform inventory replenishment as and when required.
• Maintain basic housekeeping and abide to all operation procedures.
• Operate POS cash register and handle various mode of payment.
• Any other duties as per assigned

Requirements

• Minimum GCE ‘O’ Level with prior cosmetic and perfume sales, travel retail background is highly desirable.
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Strong customer service mentality, proactive and willing to learn attitude
• Good team player with a positive personality
• Able to perform retail operational hours which includes weekend and public holiday
• Bilingual with the ability to speak third language an added advantage - to liaise with multilingual associates
• Must be comfortable to work in Changi Airport

New hires who are working in frontline will receive 1 month bonus after they complete their 12 month of employment.