AVP/VP, Delivery Model Lead (Mizuho Asia Pacific)

Mizuho; Singapore; Hybrid; SGD 120,000 - 150,000; Full time

Job summary

A leading financial services firm is seeking an AVP/VP, Delivery Model Lead for their operations in Singapore. This role is crucial in establishing a new delivery center in India, requiring strong program management and stakeholder engagement abilities. Key responsibilities include overseeing infrastructure setup, supporting resource ramp-up, and maintaining governance over the implementation roadmap. Ideal candidates should have 8-10 years in technology delivery within banking, along with expertise in operational models and vendor management.

Qualifications

• 8-10 years of experience in technology delivery or transformation in banking.
• Proven experience in operationalising offshore delivery models.
• Familiarity with risk and regulatory requirements for new delivery sites.

Responsibilities

• Support implementation of delivery model for the India operations.
• Provide updates to stakeholders on delivery centre setup progress.
• Oversee readiness of physical infrastructure for the new site.
• Liaise with domain heads to support resource ramp-up in India.

Skills

Strong program-management skills

Excellent communication skills

Stakeholder management

Vendor engagement

Operational understanding

Job description

AVP/VP, Delivery Model Lead (Mizuho Asia Pacific)

The Delivery Model Lead plays a key role in supporting the end‑to‑end establishment of a new delivery location in India. This role involves operationalizing the target delivery model by coordinating cross‑functional activities across location strategy, governance, resourcing, infrastructure readiness, and compliance.

Delivery Model Implementation & Planning

• Support the implementation of the target delivery model for the Mizuho APCF’s India operations
• Detail out the delivery model to clearly outline the roles and reporting lines
• Develop and maintain a phased execution roadmap with clear timelines and milestones
• Track progress against the implementation roadmap, proactively identifying risks or issues and developing mitigation plans to resolve them

Stakeholder Management & Governance

• Provide regular updates to senior stakeholders and governance committees through reports or dashboards on the progress of the delivery centre set‑up in India
• Drive coordination across APAC stakeholders based in Singapore and India to speed up the set‑up and ensure smooth operationalisation of the delivery centre

Infrastructure Set‑up

• Oversee readiness and set‑up of physical infrastructure (e.g., office space, IT hardware, end‑user devices, connectivity, security access)
• Ensure all enterprise systems (e.g., email, VPN, collaboration tools) are configured for the new site

Hiring & Onboarding Enablement

• Liaise with APCF domain heads to support the ramp‑up of resources in India, planning demand and working with local HR teams on talent sourcing to align resources with the planned timelines
• Define and operationalise onboarding processes and procedures
• Monitor adherence to headcount and budget plans to ensure minimal deviation

Vendor Engagement

• Work with the identified delivery partners to operationalise the build‑operate‑transfer construct for the offshore delivery centre

Requirements

• 8–10 years of experience in technology delivery, transformation, or operating model design, ideally within banking or financial services
• Proven experience in setting up and operationalising offshore delivery model set‑ups and outsourcing/offshoring programmes within the banking or financial services industry

Qualifications

• Strong program‑management skills with the ability to handle complex, multi‑stakeholder initiatives across geographies and functions
• Excellent communication and stakeholder‑management skills, with the ability to influence senior executives and drive consensus
• Familiarity with vendor‑engagement models and experience managing external service providers is an advantage
• Strong understanding of operational, technical, risk and regulatory requirements (both industry wide and local) for launching new delivery sites in India
• Demonstrated ability to work with geographically distributed and cross‑functional teams, including IT, Legal, Risk and Finance
• Experience setting up an offshore delivery model for Asian companies in India will be preferred