Automotive Showroom Concierge & Customer Experience

BYD BY 1826 (SUNTEC) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading automotive showroom in Singapore is seeking a dedicated Customer Experience & Front Desk professional. In this role, you will welcome customers, manage calls and inquiries, and ensure excellent customer support before and after sales. Ideal candidates have a diploma, experience in customer service, and strong communication skills. You will also assist with administrative duties and trade-in evaluations. A valid driving license is preferred. Apply now for a chance to join a dynamic team.

Qualifications

• Diploma or equivalent; background in hospitality or customer service preferred.
• Experience in customer service or automotive showroom roles is a plus.
• Strong interpersonal skills and a service-oriented mindset.

Responsibilities

• Welcome walk-in customers and manage inbound queries.
• Assist customers with product information and appointment scheduling.
• Process trade-in quotes and update customers on status.
• Provide administrative support to the showroom team.

Skills

Customer service skills

Interpersonal communication

Multitasking

CRM system proficiency

Education

Diploma or equivalent

Tools

CRM systems

Basic office software

Job description

A leading automotive showroom in Singapore is seeking a dedicated Customer Experience & Front Desk professional. In this role, you will welcome customers, manage calls and inquiries, and ensure excellent customer support before and after sales. Ideal candidates have a diploma, experience in customer service, and strong communication skills. You will also assist with administrative duties and trade-in evaluations. A valid driving license is preferred. Apply now for a chance to join a dynamic team.