Automation Engineer (Ansible and Cloud) (Ref 26260a)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to design and implement Jira ITSM forms, develop workflows, and support ITIL processes. The role demands a Diploma/Degree in IT, knowledge of scripting languages like Python, and skills in RHEL system administration. Strong analytical and communication skills are crucial. This position offers an opportunity to work on cross-functional teams and implementations within a fast-paced environment.

Qualifications

• Diploma/Degree in computer science or related IT discipline, or equivalent experience.
• ITIL v3/v4 certification or equivalent experience.
• Basic knowledge of Windows Server and experience with Red Hat Enterprise Linux (RHEL).
• Familiarity with AWS Cloud is a plus.

Responsibilities

• Design, configure, and implement Jira ITSM forms.
• Develop and maintain custom workflows and business rules.
• Implement ITIL-aligned processes for incident and change management.
• Build REST API integrations and support platform upgrades.

Skills

Knowledge of programming/scripting languages (Python, PowerShell, or Bash)

Strong analytical and problem-solving skills

Effective communication skills

Knowledge of Agile methodologies

Education

Diploma/Degree in computer science or related IT discipline

ITIL v3/v4 certification

Job description

Responsibilities

• Design, configure, and implement Jira ITSM forms
• Develop and maintain custom workflows, business rules and groovy scripts
• Implement ITIL-aligned processes for incident, problem, change, request and CMDB
• Collaborate with stakeholders to translate functional requirements into effective technical designs
• Develop and maintain Ansible playbook for infrastructure automation
• Build REST API integrations with internal systems to enable seamless end-to-end automation
• Support platform upgrades, patch management, and ensure optimal performance and availability

Requirements

• Diploma/Degree in computer science or related IT discipline, or equivalent experience
• ITIL v3/v4 certification or equivalent experience in IT service management
• Openness to feedback and a commitment to continuous learning and skill development
• Basic knowledge of Windows Server and experience with Red Hat Enterprise Linux (RHEL) system administration
• Familiarity with programming/scripting languages such as Python, PowerShell, or Bash
• Understanding of Agile methodologies
• Strong written and verbal communication skills for effective user engagement
• Strong analytical and problem-solving skills to address technical challenges
• Experience in cross-functional teams or projects is advantageous
• Familiarity with AWS Cloud is a plus but not mandatory

Licence no: 12C6060