Asst Application Engineer | Industrial Automation | Kallang

TEMP-TEAM PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore seeks an Assistant Application Engineer to provide product and application support. The role involves troubleshooting customer issues, conducting product application testing, and training clients post-sale. Ideal candidates will have a diploma in engineering and solid analytical skills. Familiarity with control logic and programming languages is beneficial. Attractive performance incentives up to $800 monthly are offered. Interested applicants should contact us through the provided email.

Benefits

Attractive monthly incentives based on performance

Long-term renewable contract

Qualifications

• Minimum Diploma Holder in an engineering field with problem identification skills.
• Ability to communicate complex ideas simply.
• Experience with sensors and actuators is advantageous.

Responsibilities

• Provide information concerning products and applications.
• Analyze and troubleshoot customer issues.
• Conduct product application testing and training.

Skills

Strong communication skills

Problem-solving skills

Interpersonal relationships

Analytical skills

Microsoft Excel

Understanding of communication protocols

Education

Diploma in Electrical/Electronic/Mechanical Engineering

Tools

Logic control

HMI programming

Database Language (SQL/MySQL)

Programming languages (C#/Java/Python)

PLC (Keyence/Omron/Beckhoff)

Job description

Assistant Application Engineer

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers. Conduct product application testing and troubleshooting on customers’ applications. Possess strong communication skill including active listening, as well as strong problem-solving skills.

Principal duties and tasks

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures

Requirements

• Minimum Diploma Holder in an engineering (Electrical/Electronic/Mechanical) who demonstrates strong problem skills - identify complex problems and review related information to develop and evaluate options and implement solutions
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails
• Ability to communicate complex ideas in a simplified fashion
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python
• Knowledge of PLC (Keyence/Omron/Beckhoff)

Benefits

• Attractive monthly incentives based on performance is provided (Up to $800 monthly)
• Long-term renewable contract

Interested parties, please email to [e-mail]
Karin Yong
Registration: R22109239
EA Licence: 01C3135