Associate, Quality Management Systems (QMS)

Alcon; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global leader in eye care in Singapore is seeking an Associate for Quality Management Systems. This role focuses on overseeing GxP training compliance and improving training management processes within the quality system. The ideal candidate will have a Bachelor's degree in Science or Engineering and 1-2 years of experience in the medical device or pharmaceutical industries. Join a collaborative environment that embraces innovation and values impactful work.

Benefits

Career Growth & Development

Collaborative Culture

Impactful Work

Qualifications

• 1-2 years of experience in medical device or pharmaceutical industry.
• Experience in a Quality function, preferably in training.

Responsibilities

• Oversee GxP training for compliance with ISO standards.
• Drive and implement improvements in GxP training management.
• Maintain training compliance rates and generate reports.
• Support audits as the training Subject Matter Expert.

Skills

GxP training management

Quality compliance

Training facilitation

Project implementation

Education

Bachelor in Science/Engineering

Tools

Veeva Quality Learning Management System

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Overview

As a Associate, Quality Management Systems (QMS), you will oversee and be responsible for GxP training for the site to ensure that the quality system is compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and all applicable regulatory requirements.

Responsibilities

• Identify improvement opportunities, drive and lead project/implementation activities to improve site’s GxP training management process.
• Appointed site’s admin for Veeva Quality Learning Management System, manage user access control and handle training-related requests such as Training Change Requests (TCR), Training Requirement Impact Assessments (TRIA), and generating training reports.
• Report and monitor training compliance rates and maintain the site’s Training Master List.
• Perform site impact/gap assessment and remediation against new/revised External Standards and Corporate SOP.
• Represent the site in the global Training Community Call.
• Support internal and external audits as the training’s Subject Matter Expert (SME).
• Responsible for the archival of training/certification records.
• Manage quality training for New Hire Orientation.
• Trend, analyze and monitor key performance indicators, suggest improvements, and escalate to supervisor/management as necessary.
• Meet quality objectives set by management and comply with Alcon, QMS and Safety requirements.
• Adhere to Alcon standards, particularly quality, ethical, health, safety and environment (HSE) and Business Information Management (BIM) standards.
• Perform any other duties as assigned by Supervisor according to business needs.

Qualifications

• Bachelor in Science/Engineering field
• Minimum 1-2 years of working experience in a medical device or pharmaceutical industry in a Quality function, preferably in training

How you can thrive at Alcon

• Career Growth & Development – Gain access to continuous learning opportunities, leadership training, and career advancement programs to support your professional journey.
• Collaborative Culture – Work alongside passionate and diverse teams in a dynamic and inclusive environment that encourages innovation and teamwork.
• Impactful Work – Be part of a purpose-driven company that is improving lives by advancing eye care solutions worldwide.