Associate Manager, Maintenance

West Pharmaceutical Services Singapore Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading pharmaceutical company in Singapore seeks a Maintenance Supervisor to lead a team of Technicians across diverse systems. The successful candidate will ensure compliance and reliable operation of equipment while fostering a culture of teamwork and excellence. With strong leadership and technical skills, you will enhance production efficiency and mentor staff within a dynamic work environment.

Qualifications

• Minimum 8 years of experience in plant maintenance.
• At least 3 years in a people management role.
• Excellent leadership and interpersonal skills.

Responsibilities

• Supervise a multi-tier team of Technicians across maintenance tasks.
• Troubleshoot and resolve complex equipment issues.
• Ensure compliance with cGMP and safety standards.

Skills

Leadership

Troubleshooting

Analytical Skills

Interpersonal Skills

Education

Degree in Mechanical, Electrical, or Mechatronics Engineering

Tools

SAP

Job description

Job Summary:

The Maintenance Supervisor is a people manager responsible for leading and developing a multi-tier team of Technicians (T1–T3) across electrical, mechanical, pneumatic, hydraulic, and PLC-based systems. The Supervisor ensures reliable operation and compliance of all production and utility equipment supporting the manufacturing of pharmaceutical-grade rubber stoppers. This position requires both strong leadership and sound technical expertise to drive team performance, ensure safe practices, and maintain production uptime.

Essential Duties and Responsibilities:

• People Leadership: Supervise a team of Technicians across 3 levels:

  • T1 (entry level) – provide hands-on guidance and close supervision.

  • T2 (intermediate level) – support development of autonomy and technical judgment.

  • T3 (Team Leads) – mentor and coordinate execution through delegation

• Conduct performance reviews, coaching, and development planning for all direct reports.

• Facilitate daily Tier meetings, assign tasks, and manage shift rosters.

• Technical Responsibilities:

  • Troubleshoot and resolve complex equipment issues involving electrical, mechanical, pneumatic, and hydraulic systems, including PLC-controlled machinery.

  • Ensure completion and accuracy of preventive and corrective maintenance using the site’s CMMS (SAP or equivalent).

  • Participate in root cause analysis (RCA), failure mode analysis, and implement countermeasures for chronic issues.

• Compliance and Documentation:

  • Ensure all maintenance activities are compliant with cGMP, safety, and cleanroom standards.

  • Maintain accurate maintenance records, risk assessments, and job safety analyses (JSAs).

  • Support audits and inspections by regulatory bodies and internal QA.

• Continuous Improvement:

  • Drive 5S, TPM, and reliability-centered maintenance (RCM) initiatives.

  • Collaborate with Engineering to support equipment upgrades and utility modifications.

• Collaboration and Communication:

  • Serve as the primary communication bridge between maintenance personnel, production, engineering, and QA.

  • Coordinate with external contractors or vendors during maintenance shutdowns or installations.

Basic Qualifications:

• Degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent technical discipline).

• Minimum 8 years of experience in plant maintenance, including at least 3 years in a people management role, preferably within a pharmaceutical manufacturing or processing environment.

Preferred Knowledge, Skills and Abilities:

• Excellent leadership and interpersonal skills with a passion for mentoring.

• Hands-on troubleshooting and analytical skills.

• Proficiency in SAP or other CMMS platforms.

• Ability to read technical schematics, wiring diagrams, and mechanical drawings.

• Good written and verbal communication skills in English.

• Resilient under pressure and able to make decisions in fast-paced environments.

Travel Requirements

• Minimal travel may be required for training.

Physical and Mental Requirements:

• Ability to work in challenging environments, including areas characterized by heat and dust, as well as in cleanroom settings.

• Physical endurance, flexibility, visual and hearing ability are required to perform tasks effectively.

• Willing to support execution of critical tasks beyond normal working hours should the need arise.

• Committed to lifelong learning to remain abreast of industry trends and new technologies.

• A team player and ability to work collaboratively with all levels.

• Conduct training with confidence, patience, empathy, and motivation.