Associate Director, Priority Clients

Standard Chartered Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An international bank in Singapore is looking for an Associate Director for Priority Clients. The role entails maximizing business opportunities and deepening relationships with clients. The ideal candidate has experience in client acquisition and account management of High Net Worth Individuals. This position offers competitive salary and various benefits aimed at supporting employee wellbeing.

Benefits

Core bank funding for retirement savings

Flexible working options

Continuous learning opportunities

Wellbeing support

Qualifications

• Experience in acquiring and managing High Net Worth Individuals accounts.
• Strong understanding of consumer banking products like Treasury and Insurance.

Responsibilities

• Maximize new business opportunities and deepen customer relationships.
• Conduct financial analysis and profiling sessions with clients.
• Participate in marketing and promotional activities.

Skills

Client Acquisition Experience

Account Management

Technical knowledge in consumer banking products

Job description

Title: Associate Director, Priority Clients

Retail Banking • Regular Employee • Office - Full Time • 5 Sept 2025

Responsibilities

The purpose of the role is to maximize new business/acquisition/referral opportunities and deepen existing customer relationships to the specified service standards for the Priority Clients segment. Implement and oversee the following responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/branch manager/PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects.
• To provide quality, efficient after-sales services.
• To manage anti-attrition and retention of clients.
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB (e.g., RMs from C&I, staff, etc.).
• To comply with all applicable money laundering prevention procedures and report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

Responsibilities related to development and implementation of a strategy, including awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

Responsibilities related to the delivery of business and/or financial objectives.

Processes

Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

Responsibilities related to the development and implementation of a strategy, including awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, including awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

Responsibilities related to direction, planning, structure, frameworks (e.g., processes and policies) and oversight.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. Understand and ensure compliance with all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles. Identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Cluster Heads, Product Mgrs, STMs and others.

Our Ideal Candidate

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (e.g., Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing – we are assertive, challenge one another, and live with integrity, putting the client at the heart of what we do.
• Never settle – continuously strive to improve and innovate, keep things simple, and learn from both successes and failures.
• Are better together – we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, totaling 30 days minimum.
• Flexible working options based around home and office locations, with flexible patterns.
• Wellbeing support through Unmind and other resources for resilience and personal development.
• Continuous learning culture with opportunities to reskill and upskill.
• Inclusive and values-driven environment that celebrates diversity and enables every individual to realise their potential.