Associate/AVP, Client Engagement (Sales)

Maybank Investment Banking Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading investment bank in Singapore is seeking a results-driven individual to join their Client Engagement Team. This role focuses on promoting trading and investment products to clients, managing relationships, and providing outstanding customer service. Ideal candidates will have a Bachelor's degree in a related field, at least 2 years of experience in account management, and a strong sales mindset. The position offers an opportunity to grow within the competitive investment sector.

Qualifications

• Minimum 2 years of experience in customer service, relationship or account management.
• Entrepreneurial mindset to seek new opportunities.
• Strong interest in investing, trading, or financial markets.

Responsibilities

• Present and promote trading and investment products to customers.
• Proactively seek to connect with and reactivate lapsed accounts.
• Establish and maintain strong customer relationships.
• Maintain strong customer relationships.
• Discuss investment opportunities and market research.
• Cross-sell products.
• Report client feedback to improve services.
• Analyze the competitor landscape.

Skills

Strong interpersonal and communication skills

Sales mindset

Client relationship management

Presentation skills

Understanding of investment products

Education

Bachelor’s degree in Banking and Finance, Economics or related field

Job description

About Maybank Securities

Maybank Securities, a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

The Client Engagement Team’s mission is to engage and grow Maybank’s retail business, through a wide range of financial products and services. We are looking for a results-driven individual with a strong sales mindset and a keen interest in capital markets to join our team

Job Description

• Present and promote Maybank trading and investment products and services to existing and prospective customers
• Proactively seek to connect with and reactivate lapsed accounts through outbound calls
• Educate the client base on a range of investment products
• Establish, develop and maintain strong customer relationships with new and existing clients
• Take a proactive approach to managing existing clients, discussing investment opportunities and market researchLook for opportunities to cross sell products
• Actively seek out and report client feedback, needs and problems to improve products and services, grow sales and enhance the client experience
• Analyze the competitor landscape to assess the latest industry trends
• Champion the company’s values by promoting desired vision, attitude and culture

Requirements

• Bachelor’s degree in a related field (e.g. Banking and Finance, Economics etc.).
• Minimum 2 years of experience in customer service, relationship or account management, preferably within a related industry.
• An entrepreneurial mind set, capable of proactively seeking new opportunities and contributing ideas to the team
• Strong interpersonal and communication skills
• Ability to create and deliver presentations on Maybank products
• Highly motivated with a desire to hit targets
• A strong interest in investing, trading or financial markets in general
• Experience in a sales or relationship management role, preferably with a competitor or in a related industry
• Bachelor’s degree in a related field (e.g. Banking and Finance, Economics etc.)
• Any of CMFAS modules 1B, 1A, 2A, 5, 6 and 6A

We regret that only short-listed candidates will be notified.