Associate/Analyst, Open Account Trade Digitization Specialist, Institutional Banking Group Oper[...]

DBS; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading banking institution is seeking an Associate/Analyst for the role of Open Account Trade Digitization Specialist. The candidate will be involved in various projects, focusing on operational processes and digitization. Strong project management skills and a minimum of 2 years of experience are required, along with the ability to conduct training and data analysis. This position offers a dynamic environment with competitive benefits in Singapore.

Benefits

Competitive salary

Benefits package

Dynamic work environment

Qualifications

• More than 2 years of experience in project management or as a Test Lead.
• Knowledge of Trade systems is advantageous.
• Ability to analyze customer requirements and translate into user stories.

Responsibilities

• Be a core member of Regional IBG Ops projects for OAT Products.
• Participate in project cadence meetings to understand business requirements.
• Prepare training material and conduct training sessions for country operations.

Skills

Project management

Requirements gathering

Functional testing

Strong communication skills

Data analysis

Tools

Word

Excel

Microsoft Project

PowerPoint

Job description

Associate/Analyst, Open Account Trade Digitization Specialist

Group Operations - Institutional Banking Group Operations, Group COO (WD79089)

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Be a core member of the Regional IBG Ops projects for OAT Products, GenerativeAI and Ecosystems/Platforms partnership from inception, planning, information gathering and implementation
• Participate in project cadence meetings with business owners from GTS and IBG, country operations teams to understand business requirements and operational processes
• Analyse the business requirements and prepare user stories for operations processes digitization
• Work in partnership with country operations teams, GTS, IBG RMs, and technology team on solutioning and operationalization
• Coordinate with country operations team and regional test teams for test plan preparation and functional testing to ensure user requirements are fulfilled
• Participate in UAT and manage multiple projects testing concurrently
• Prepare training material and conduct training sessions to country operations as part of the project operationalization activities
• Participate in the pre-implementation preparation and post-implementation support exercises including end‑user live verification during roll‑out.
• Perform data analysis via data dashboard to track digital adoption, improvements, and to identify exceptions and opportunities for further improvements in OAT journeys and dial up Straight Through Processing (STP) rate

Requirements

• More than 2 years of experience and strong project management experience or Test Lead experience
• Knowledge of Trade systems and experience as a system end‑user will be advantageous
• Proven experience in requirements gathering, functional testing, and conducting training to end‑users
• Expertise in analysing customer requirements and translating the same into user stories, test strategy, and test cases
• Independent, meticulous worker with ability to slice and dice problems, structure his/her work, be creative and think out‑of‑the‑box
• Strong written and verbal communication skills
• Good work ethics, able to adapt to changes, and able to deliver within tight timelines
• Highly detail‑oriented, organised, and organisationally agile individual preferred
• Willingness to adapt to dynamic circumstances
• Expertise with Word, Excel, Microsoft Project, PowerPoint, and other project tools

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.