Assistant Relationship Manager (Japanese speaking)

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Japanese financial institution in Singapore is seeking a Japanese-speaking member for their Client Solutions team. This role supports a team of Relationship Managers handling wealthy clients' investments. Responsibilities include assisting with client service, administrative tasks, and investment-related activities. The ideal candidate has a bachelor's degree, relevant experience, and fluency in Japanese. This position offers the chance to work closely with both clients and internal teams.

Qualifications

• Experienced in receiving and placing orders for different asset classes.
• Familiar with client onboarding, KYC, trading services, and portfolio support.
• Self-reliant personality with strong client negotiation skills.

Responsibilities

• Assist a team of Relationship Managers in client service and administrative support.
• Coordinate the onboarding of new clients and documentation.
• Prepare account opening documents in compliance with AML requirements.
• Execute client orders for securities, bonds, derivatives, and FX transactions.
• Liaise with the Japan head office for administrative issues.

Skills

Proficiency in Japanese (reading, writing, and speaking)

Client negotiation skills

Positive attitude and service-oriented mindset

Experience with different asset classes

Education

Bachelor's degree or higher in a relevant field

Completion of CACS 1 & CACS 2

Job description

• Company: Japanese financial institution
• Location: Central

Job Description

Our client, a Japanese financial institution, is looking for a Japanese-speaking member to join their Client Solutions team. This role is essentially a support role for a team of Relationship Managers (RMs) who manage wealthy clients’ investments, mostly Japanese-speaking clients. The person in this role helps with client service, administrative work, and investment-related tasks.

• Assist a team of Relationship Managers in Singapore and Hong Kong on all aspects of client service, operational, administrative and marketing support.
• Assist with the onboarding of new clients and coordinate the Japanese onboarding documentation
• Prepare and handle account opening documents in compliance with AML requirements
• Receive and execute client orders, including but not limited to securities, bonds, derivatives, loans and FX transactions.
• Ensure trading and settlement setup for the client account before trade.
• Liaise with the Japan head office/ inter offices for any administrative issues.
• Coordinate and advise on security settlement subject and corporate action matters.
• Coordinating with internal and external parties to process clients’ portfolio transfer instructions involving different asset classes.
• Assist the RMs in managing and monitoring clients' portfolio including updating of portfolio positions and investment proposals to mainly Japanese speaking clients/prospects
• Collaborate with internal and external parties vendors on projects, including system rollouts and enhancements

Job Requirements

• Bachelor's degree or higher in a relevant field
• Preferably Completion of CACS 1 & CACS 2
• Experienced in receiving and placing orders for different asset classes like shares, bonds, funds and forex from clients and relationship managers.
• Familiar with client onboarding, KYC, trading services and portfolio support.
• Proficiency in Japanese (reading, writing, and speaking) is essential for effective communication with Japanese-speaking internal and external stakeholders
• Team player with a positive attitude and a service-oriented mindset
• Self-reliant personality with strong client negotiation skills.
• Cautious and thoughtful when dealing with numbers