Assistant Manager, Research Office (2 years contract)

National University Polyclinics; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for their Research Office. This role is crucial in ensuring the efficient processing of claims, requiring a keen eye for detail and excellent problem-solving skills. You will be responsible for verifying claims, conducting investigations, and maintaining accurate records. The ideal candidate will possess a degree in a relevant field and prior experience in claims processing. Join a dynamic team where your contributions will directly impact the efficiency of operations and support the organization's mission.

Qualifications

• Degree in a relevant field such as Accountancy, Business, or Finance.
• Prior experience in claims processing or similar role preferred.

Responsibilities

• Verify authenticity and accuracy of incoming claims.
• Conduct in-depth research to resolve discrepancies in claims.
• Accurately input claims data into processing system.

Skills

Claims Processing

Problem-Solving

Communication Skills

Attention to Detail

Data Entry

Education

Degree in Accountancy

Degree in Business

Degree in Finance

Tools

Claim Processing Software

MS Office

Job description

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Assistant Manager, Research Office (2 years contract)

Job ID: 8270

Job Function: Administration

Institution: National University Health System

Overview and purpose of the position:

As part of the Research Office Finance team, the incumbent will play a critical role in ensuring the efficient and accurate processing of claims. You will be responsible for investigating, verifying, and processing claims from various sources. This position demands a keen eye for detail, excellent problem-solving skills, and the ability to communicate effectively with both internal and external stakeholders.

Key responsibilities:

• Claim Verification: Verify the authenticity and accuracy of incoming claims, ensuring they meet all required criteria and documentation.
• Investigation: Conduct in-depth research to resolve any discrepancies, inconsistencies, or potential issues within the claims.
• Data Entry: Accurately input and record claims data into the company’s claim processing system, maintaining high levels of data integrity.
• Petty Cash Count: Assist in the regular counting and reconciliation of petty cash funds, ensuring proper documentation and compliance with company policies.
• Audit for Grant Claims: Participate in grant claim audits, working closely with team to ensure compliance with grant funding requirements.
• Communication: Collaborate with claimants and other departments to gather additional information, request missing documentation, or provide updates on claim status.
• Documentation: Maintain detailed records of all claim activities, interactions, and outcomes.
• Timely Processing: Meet established deadlines for claim processing and ensure prompt resolution of claims.
• Ad Hoc Matters: Handle any other ad hoc mattes that may arise.

Requirements:

• A Degree in a relevant field (e.g., Accountancy, Business, Finance, or a related discipline).
• Prior experience in claims processing or a similar role is preferred.
• Attention to details and high level of accuracy.
• Excellent communication and interpersonal skills.
• Organized, independent and a collaborative team player.
• Proficiency in using claim processing software and MS Office applications.
• Ability to handle sensitive and confidential information with discretion.