Assistant Executive Housekeeper

LAGUNA HOTEL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore seeks an Assistant Executive Housekeeper to manage daily operations and ensure high cleanliness standards. The ideal candidate has 3–5 years of housekeeping experience with at least 1–2 years in a supervisory role. Responsibilities include supervising staff, managing inventory, conducting inspections, and enhancing guest satisfaction. This role offers benefits such as company transport, uniform, duty meals, and discounts.

Benefits

Company Transport pick-up/drop-off near Simei MRT

Uniform Provided

Duty Meals

F&B Discount

Dental and Medical benefits

Global Hotel Stay Discount

Learning & Development Opportunities

Staff Recognition Award

Qualifications

• Minimum 3–5 years of housekeeping experience, including 1–2 years in a supervisory role.
• Strong knowledge of cleaning standards and equipment usage.
• Ability to coordinate work efficiently in a fast-paced environment.

Responsibilities

• Oversee daily housekeeping operations for cleanliness and presentation.
• Supervise, train, and schedule the housekeeping team.
• Conduct inspections and resolve maintenance or cleanliness issues.
• Manage inventory and ensure usage compliance.
• Handle guest requests, feedback, and complaints.

Skills

Housekeeping operations

Team management

Interpersonal skills

Attention to detail

Communication skills

Education

Diploma in Hospitality Management or relevant field

Job description

The Assistant Executive Housekeeper supports the overall management of the housekeeping department, ensuring high standards of cleanliness, smooth daily operations, and excellent guest satisfaction. The role involves supervising staff, coordinating with other departments, managing inventory, and upholding brand standards through consistent quality checks and process improvements.

• Assist in overseeing daily housekeeping operations, ensuring high standards of cleanliness and presentation across guest rooms, public areas, and back-of-house.
• Support the Executive Housekeeper in supervising, training, and scheduling the housekeeping team to maintain productivity and service quality.
• Conduct regular inspections of rooms and facilities, identifying maintenance or cleanliness issues and ensuring timely follow-up.
• Coordinate with Engineering, Front Office, and other departments to resolve operational matters and enhance guest satisfaction.
• Manage inventory and proper usage of linens, amenities, chemicals, and equipment, ensuring cost efficiency and compliance with safety protocols.
• Assist in developing SOPs, implementing improvement initiatives, and maintaining service excellence in line with brand standards.
• Handle guest requests, feedback, and complaints professionally, ensuring prompt resolution and a positive guest experience.
• Support administrative duties, including reporting, budgeting assistance, staff performance reviews, and compliance with audit requirements.

Requirements

• Diploma in Hospitality Management or relevant field preferred.
• Minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role.
• Strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage.
• Excellent leadership, team management, and interpersonal skills.
• Ability to plan, organize, and coordinate work efficiently in a fast-paced environment.
• Strong attention to detail with a commitment to maintaining high cleanliness and service standards.
• Good communication skills and ability to work effectively with cross-functional teams.

Benefits

• Company Transport pick-up/drop-off point: near Simei MRT
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.