Assistant Director/ Senior Manager (Workforce Strategy & Analytics), PCG

Public Service Division; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency in Singapore seeks an Assistant Director/Senior Manager for Workforce Strategy & Analytics. This role involves developing workforce strategies, leading a team in data-driven decision-making, and promoting innovative HR practices. The ideal candidate should have a strong background in strategic workforce planning, organizational design, and stakeholder management. Join us to make a significant impact on public service delivery and contribute to Singapore's vibrant future.

Benefits

Career development opportunities

Access to learning and developmental opportunities

Internal job rotations

Qualifications

• Proven experience in strategic workforce planning and analytics.
• Exceptional skills in organisation design and stakeholder management.
• Strong proficiency in data analytics and digital tools.

Responsibilities

• Develop and deliver the Strategic Workforce Plan for supported agencies.
• Lead the team in developing innovative data products for manpower decisions.
• Oversee the workforce structure to ensure efficient manpower allocation.
• Drive the review of manpower strategies to optimize deployment.
• Champion progressive HR practices for attracting and retaining talent.

Skills

Strategic Workforce Planning

Organisation Design

Data analytics & insights

Policy-Ops-Tech Excellence

Improving and innovating continuously

Thinking clearly and making sound judgement

Stakeholder management

Job description

What the Role Is

The Public Service Division (PSD) aims to build a first‑class Public Service for a successful and vibrant Singapore. We do this through public sector leadership development, capacity and capability building and the promotion of quality services at all levels of the Public Service. We are looking for outstanding candidates with the vision and passion to contribute to help shape Singapore.

When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well‑being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans.

What you will be working on

Responsibilities

The People and Culture Group (PCG) provides strategic and operational shared HR services to agencies under its care. PCG brings best and progressive practices to support agencies in building and fostering a high performing and engaged workforce to deliver on their organisational mission and strategic goals.

As an Assistant Director/Senior Manager (Workforce Strategy & Analytics), you will serve as a strategic partner to Senior Leaders of agencies supported by PCG, shaping workforce planning to enable business transformation. Your multifaceted role encompasses strategic workforce planning and analytics, leading your team to drive workforce transformation roadmaps and designing innovative workforce solutions to ensure capability and capacity needs are met. You will harness the power of data to inform decision‑making while overseeing manpower resource allocation to ensure efficiency across the agencies. As a thought leader, you will champion progressive HR practices, collaborating with various stakeholders including the central Business Partnerships Team and Specialist Centres.

• Drive the development and delivery of the Strategic Workforce Plan of each agency supported by PCG and devise actionable plans to transform the workforce to meet the business strategy.
• Lead a team to develop innovative data products/dashboards to enable manpower decisions and planning, overseeing the end‑to‑end data process (e.g. systems data recording, collection, cleaning, analysis, trending, internal data architecture etc.).
• Oversee the workforce structure (including MMF estab and staff structure reviews) for agencies supported by PCG to ensure proper governance and efficacious allocation of manpower. This includes effective collaboration with the PCG teams and agency/line leaders, advising them on complex manpower needs and solutions.
• Drive the regular/ ad‑hoc review of manpower strategies to support workforce needs and optimise manpower deployment (e.g. staff structure, manpower planning, etc).
• Drive the development and adoption of progressive HR practices to future‑proof the agencies’ ability to attract, retain and motivate officers (e.g. job fractionalisation in agency).

What we are looking for

Requirements – Join us if you have a passion for the people business and possess the following competencies:

• Strategic Workforce Planning: Able to plan for future workforce capacity and capability to achieve organisation goals. This includes the ability to proactively identify and manage the impact of workforce risks to the organisation.
• Organisation Design: Able to assess and review the organisation structure, job scopes, responsibilities, tasks and competencies to ensure that jobs in the organisation support attainment of current goals and sustain the organisation for the mid‑ and long‑term.
• Data analytics & insights: Proficient in data and digital tools as core enablers to generate insights for agency and agency leaders. You make sense of complex datasets and convey them effectively using data storytelling/visualisation skills and provide data‑driven advisory.
• Policy‑Ops‑Tech Excellence: You should have a good understanding of the HR policies, operational practices on the ground and ability to navigate the relevant HR systems to make robust recommendations to processes and structures.
• Improving and innovating continuously: You conceptualise and provide creative solutions and approaches to HR/business challenges and have the confidence and courage to push boundaries. You foster a culture of learning and trying new things, such as new ways of work and AI tools.
• Thinking clearly and making sound judgement: Strong analytical and critical thinking ability. Able to make sound judgments using data insights and ground realities, facilitating timely decisions and advisory. Thinks ahead to anticipate issues, identify opportunities, and appreciate implications.
• Stakeholder management: Able to work effectively with and mobilise relevant stakeholders at different levels of the system for relevant input toward a common purpose and deliver impactful outcomes. Create and promote opportunities for collaboration across boundaries.

Your career development – As part of your continuous development, you will have access to learning and developmental opportunities that PSD provides as the central people agency. There could be opportunities for cross‑functional projects to develop your competencies and enable you to contribute beyond the area of HR. There are structured opportunities for internal job rotations in PCG or other PSD functions during your career with us.

Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting. Successful candidates will be offered a 2‑year contract in the first instance.

About Public Service Division

The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore.

• Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers.
• Developing a forward‑looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos.
• Building future‑ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectively.
• Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens.

You can also connect with us via LinkedIn at https://www.linkedin.com/company/public-service-division/.