Assistant Centre Manager: Operations & Team Growth

Mind Stretcher Learning Centre; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Mind Stretcher Learning Centre in Singapore is seeking an Assistant Centre Manager to oversee day-to-day operations at the Bishan/Compass One centre. You will lead a team of Customer Relations Associates, ensure SOP adherence, and drive service excellence while meeting centre goals.

You will focus on enrolment growth, customer follow-ups, maintenance of facilities, and creating a positive, meritocratic work environment that keeps staff engaged and clients satisfied.

Qualifications

• Experience in people management or customer relations is a plus.
• Strong communication and leadership abilities.
• Familiarity with centre operations preferred.

Responsibilities

• Oversee daily operations of the centre and ensure SOP adherence.
• Lead and motivate Customer Relations Associates to meet centre goals.
• Drive enrolment, follow ups on withdrawals and trial conversions, and maintain facilities.

Job description

Mind Stretcher Learning Centre in Singapore is seeking an Assistant Centre Manager to oversee day-to-day operations at the Bishan/Compass One centre. You will lead a team of Customer Relations Associates, ensure SOP adherence, and drive service excellence while meeting centre goals.

You will focus on enrolment growth, customer follow-ups, maintenance of facilities, and creating a positive, meritocratic work environment that keeps staff engaged and clients satisfied.