Assistant Centre Manager

PIN CENTRE TRAINING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

An educational enrichment center in Singapore is seeking a passionate Centre Manager to oversee daily operations and strategic growth. This role blends teaching with business management. Responsibilities include managing daily operations, engaging students, and ensuring operational excellence. The ideal candidate should have a managerial background in education or a related field. Join a dynamic team dedicated to fostering educational excellence and personal growth in students.

Benefits

Competitive salary

Performance-based bonuses

Opportunities for professional development

Qualifications

• Proven experience in a managerial role, preferably within education or service-oriented business.
• Prior teaching or tutoring experience is highly advantageous.
• Strong proficiency in MS Office and management software.

Responsibilities

• Oversee daily operations and strategic growth of the S.A.M centre.
• Handle walk-in enquiries and convert leads into students.
• Ensure operational excellence and drive business targets.
• Engage and motivate students to help them realize their potential.

Skills

Leadership

Business Acumen

Communication

Problem-Solving

Customer Focus

Organization & Planning

Resilience

Education

Proven experience in a managerial role

Prior teaching or tutoring experience

Strong proficiency in MS Office

Job description

Location: Jurong West Ave 1
Job Type: Full-Time

About Seriously Addictive Mathematics (S.A.M):
S.A.M is the world's largest Singapore Math enrichment program, dedicated to making mathematics engaging, understandable, and seriously addictive for students aged 4 to 12. Our proven Concrete-Pictorial-Abstract approach builds deep conceptual understanding and critical problem-solving skills. We are looking for a dynamic leader to drive our centre's growth and educational excellence.

Position Overview:
We are seeking a passionate and driven Centre Manager to oversee the daily operations and strategic growth of our S.A.M Jurong West centre. This is a dual-role position that combines hands-on teaching with comprehensive business and people management. The ideal candidate will be a leader who can inspire both students and staff, ensure operational excellence, and drive the centre towards achieving its business targets.

Key Roles & Responsibilities:

Operational & Educational Management:

• Handle walk-in enquiries and convert new leads into enrolled students.
• Serve as the primary point of contact for parent and student enquiries regarding services, schedules, and progress.
• Liaise effectively with parents regarding any schedule changes or student updates.
• Plan and execute engaging student activities and post-exam programs.
• Ensure the smooth day-to-day operation of the centre.
• Deliver high-quality, dynamic lessons based on the renowned S.A.M curriculum and pedagogy.
• Develop lesson materials and provide constructive feedback to students to ensure visible academic improvement.
• Engage and motivate students to help them realize their full potential.

Business Management:

• Develop and implement strategic plans to achieve and exceed business targets for enrolment and revenue.
• Analyze key management indicators and costs to identify areas for improvement and efficiency.
• Continuously monitor sales pipelines and customer service quality to optimize centre performance.
• Uphold and enforce exceptional customer service standards across the entire team.
• Optimize resource allocation and manage centre expenses to minimize costs.

People Management:

• Act as a role model for the team, setting the highest standards of performance, professionalism, and behavior.
• Foster proactive, clear, and effective communication within the team.
• Identify training needs and develop team members' skills to ensure their growth and progression.
• Recognize employee potential and actively support their career development.
• Manage all personnel administration, including scheduling, rostering, and performance reviews.
• Resolve team conflicts promptly and fairly to maintain a positive, collaborative, and high-performing work environment.
• Ensure full compliance with all company policies and legal requirements.

What We’re Looking For:

• Leadership – A natural leader with the ability to inspire, mobilize, and motivate a team towards a common goal.
• Business Acumen – A strategic thinker with strong analytical, financial, and decision-making skills.
• Communication – Exceptional verbal and written communication skills, persuasive and effective in dealing with parents, students, and team members.
• Problem-Solving – A proactive, adaptable, and solution-oriented mindset.
• Customer Focus – A deep commitment to delivering excellent service and building strong, lasting relationships with parents and students.
• Organization & Planning – Highly skilled in prioritization, time management, and handling multiple tasks efficiently.
• Resilience – The tenacity to thrive under pressure, overcome challenges, and drive results.

Qualifications & Experiences

• Proven experience in a managerial role, preferably within education, enrichment, or a retail/service-oriented business.
• Prior teaching or tutoring experience is highly advantageous.
• Strong proficiency in MS Office and management software.

What We Offer:

• A competitive salary and performance-based bonuses.
• A rewarding leadership role in a growing international brand.
• Comprehensive training on the S.A.M methodology and business operations.
• Opportunities for professional development and career advancement.
• A supportive and positive work environment.

How to Apply:
If you are a motivated leader passionate about education and business growth, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role to [e-mail]