Area Manager (F&B)

Beeworks Pte. Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading operational management company in Singapore is looking for an Area Manager / Operations Executive to oversee daily operations across multiple outlets. You will ensure consistent service standards and drive performance by leading teams, resolving operational challenges, and coordinating with various departments. Ideal candidates will have 2–4 years of experience in a similar role, strong leadership abilities, and excellent problem-solving skills, while being comfortable with travel between sites.

Qualifications

• At least 2–4 years of relevant experience for both roles.
• Strong leadership and problem-solving skills.
• Ability to manage multiple priorities independently.

Responsibilities

• Oversee multiple branches to ensure compliance and service standards.
• Lead and supervise outlet managers and staff.
• Drive KPIs and customer satisfaction.
• Handle escalations and resolve operational issues.

Skills

Leadership

Communication

Problem-solving

Time management

Job description

We are looking for a driven and hands-on Area Manager / Operations Executive to oversee daily operations, drive performance, and ensure smooth execution across multiple outlets/locations. You will play a vital role in supporting front‑line staff, coordinating with cross‑functional teams, and maintaining operational excellence.

Key Responsibilities:

• Oversee multiple branches/outlets to ensure consistent service standards and operational compliance

• Lead and supervise outlet managers, team leads, and ground staff

• Conduct regular site visits, audits, and performance evaluations

• Drive KPIs, sales performance, and customer satisfaction

• Ensure proper staffing, scheduling, and team productivity

• Handle escalations, resolve operational issues swiftly and effectively

• Coordinate with HR, Finance, and other departments for smooth workflow

• Identify areas for improvement and implement process enhancements

• Support the rollout of new initiatives, SOPs, and training

• Report directly to the Head of Operations

• Support daily operations and outlet activities

• Assist with inventory management, order processing, and staff scheduling

• Monitor compliance with SOPs, cleanliness, and safety standards

• Liaise with vendors and suppliers to ensure timely delivery of goods/services

• Assist in training, onboarding, and operational briefings

• Maintain proper documentation, reporting, and data tracking

• Work closely with the Head of Operations and outlet teams to resolve day‑to‑day challenges

Requirements:

• At least 2–4 years of relevant experience (for Executive); 2–4 years for Area Manager role

• Strong leadership, communication, and problem‑solving skills

• Able to work independently and manage multiple priorities

• Comfortable with travelling between outlets/sites