APAC Lead, Customer Success — Supply Chain

SAP; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading software company in Singapore is seeking a Head of Customer Success for APAC to lead its Customer Success strategy for the Supply Chain portfolio. This role involves engaging with senior executives, driving customer value realization, and leading a high-performing regional team. The ideal candidate will have over 15 years of leadership experience in Enterprise Software and deep expertise in Supply Chain Management. This position promotes a culture of inclusion and personal development.

Benefits

Constant learning and skill growth

Great benefits

Inclusive and supportive team environment

Qualifications

• 15+ years of leadership experience in Enterprise Software or SaaS-based customer success.
• Deep expertise in Supply Chain Management (planning, manufacturing, logistics).
• Fluency in English; additional Asian languages a plus.

Responsibilities

• Define and lead the Customer Success strategy for Supply Chain in APAC.
• Drive customer value realization for SAP Supply Chain solutions.
• Partner with Sales, Consulting, and Product Engineering for integrated customer experience.

Skills

Leadership experience

Supply Chain Management expertise

CXO engagement

Business acumen

Ability to navigate complex environments

Job description

A leading software company in Singapore is seeking a Head of Customer Success for APAC to lead its Customer Success strategy for the Supply Chain portfolio. This role involves engaging with senior executives, driving customer value realization, and leading a high-performing regional team. The ideal candidate will have over 15 years of leadership experience in Enterprise Software and deep expertise in Supply Chain Management. This position promotes a culture of inclusion and personal development.