Airport Personal Shopper & Guest Experience Pro

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service company in Singapore is seeking an experienced customer service representative to enhance the shopping experience at the world's best airport. Responsibilities include managing concierge duties, providing personalized shopping recommendations, and addressing retail inquiries. Candidates should have a minimum of GCE 'N' Level, at least one year of experience in customer service or retail, and be adaptable to a fast-paced environment. The role requires willingness to work rotating shifts, including weekends and public holidays.

Qualifications

• Minimum of 1 year of customer service or retail experience.
• Strong team player with the ability to adapt to a fast-paced environment.
• Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

• Manage concierge duties efficiently to enhance guest experience.
• Provide personalized shopping recommendations based on guest preferences.
• Address retail inquiries from passengers promptly and professionally.

Skills

Customer service skills

Team player

Adaptability

Education

GCE 'N' Level and above

Job description

A leading service company in Singapore is seeking an experienced customer service representative to enhance the shopping experience at the world's best airport. Responsibilities include managing concierge duties, providing personalized shopping recommendations, and addressing retail inquiries. Candidates should have a minimum of GCE 'N' Level, at least one year of experience in customer service or retail, and be adaptable to a fast-paced environment. The role requires willingness to work rotating shifts, including weekends and public holidays.