Airport Passenger Services Specialist — Weekend Shifts

SATS; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is looking for dedicated candidates for a role that involves checking in passengers, managing flight disruptions, and providing special assistance. The ideal candidate must commit to weekend and public holiday shifts and be willing to work at Seletar Airport. A minimum of N or O Level education is required, along with exceptional communication and interpersonal skills to enhance service standards. This role is perfect for a proactive team player who can thrive in a fast-paced environment.

Qualifications

• Minimum 1-2 years of experience in customer service, hotel, or lounge-related industry.
• Able to commit to weekends and public holidays.
• Willing to work at Seletar Airport.

Responsibilities

• Check in passengers to boarding of flights.
• Handle flight disruptions and provide recovery assistance.
• Manage lost and found baggage.
• Assist passengers requiring special assistance.
• Perform other ad hoc duties assigned by the supervisor.

Skills

Exceptional interpersonal skills

Excellent communication skills

Guest service skills

Time management skills

Ability to work in a fast-paced environment

Planning and organization

Team player

Self-starter

Proficiency in English

Knowledge of additional languages

Education

N or O Level, including a pass in English

Job description

A leading service provider in Singapore is looking for dedicated candidates for a role that involves checking in passengers, managing flight disruptions, and providing special assistance. The ideal candidate must commit to weekend and public holiday shifts and be willing to work at Seletar Airport. A minimum of N or O Level education is required, along with exceptional communication and interpersonal skills to enhance service standards. This role is perfect for a proactive team player who can thrive in a fast-paced environment.