Airport Operations Lead — Safety, Service & Excellence

Cathay Pacific Airways Limited (Singapore); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global airline in Singapore seeks a dedicated Airport Operations Manager to oversee and ensure smooth airport operations during shifts. The ideal candidate will manage ground handling teams and drive operational excellence while ensuring compliance with safety and quality standards. This role requires leadership skills, crisis management capabilities, and a commitment to providing exceptional customer service. Join a dynamic team that values employee development and offers travel benefits.

Benefits

Travel industry discounts

Career development opportunities

Dynamic team culture

Qualifications

• Ability to lead and support a team effectively.
• Experience in airport operations and management.
• Strong understanding of customer service principles.

Responsibilities

• Ensure smooth airport operations and compliance with safety standards.
• Manage and oversee Ground Handling Agent teams.
• Drive continuous improvement in operational performance.
• Support crisis management and emergency response activities.

Skills

Leadership

Crisis Management

Team Management

Operational Excellence

Customer Service

Education

Relevant degree or equivalent experience

Job description

A leading global airline in Singapore seeks a dedicated Airport Operations Manager to oversee and ensure smooth airport operations during shifts. The ideal candidate will manage ground handling teams and drive operational excellence while ensuring compliance with safety and quality standards. This role requires leadership skills, crisis management capabilities, and a commitment to providing exceptional customer service. Join a dynamic team that values employee development and offers travel benefits.