AI Experience Strategy & Design Leader

IBM Computing; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading tech firm in Singapore seeks an experienced Experience Design Consultant to drive exceptional AI user experiences. The role involves generating insights from research, developing business value perspectives for AI, and collaborating with senior executives. The ideal candidate has over 10 years in Customer/Employee Experience Strategy with proficiency in human-centered design. An impactful opportunity to lead transformations in AI experiences across various domains is offered, with a commitment to diversity and equal opportunity.

Qualifications

• At least 10 years of hands-on experience in Customer/Employee Experience Strategy.
• Proficient in human-centered design methodologies like Design Thinking.
• Strong interpersonal communication skills.

Responsibilities

• Generate actionable insights from market research.
• Develop persuasive POVs on the business value of AI.
• Open doors through IBM’s Client Zero transformation journey.
• Co-create early-stage pursuits with the Geo team.

Skills

Customer/Employee Experience Strategy

Human-centered design methodologies

Research and data analysis

Experience design (UI/UX)

Change management

Modern AI tools

Tools

IBM Consulting Advantage

Watsonx

Figma

Adobe

Job description

A leading tech firm in Singapore seeks an experienced Experience Design Consultant to drive exceptional AI user experiences. The role involves generating insights from research, developing business value perspectives for AI, and collaborating with senior executives. The ideal candidate has over 10 years in Customer/Employee Experience Strategy with proficiency in human-centered design. An impactful opportunity to lead transformations in AI experiences across various domains is offered, with a commitment to diversity and equal opportunity.