After-Sales Service Centre Operations Lead

DM Dasher Pte Ltd; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A leading service provider in e-commerce is looking for a Service Operations Supervisor in Singapore. This role entails managing daily operations of the service center, ensuring effective coordination among teams, and maintaining service quality. Strong organizational and leadership skills are crucial. Candidates with technical backgrounds or experience in electrical appliances repair are preferred. Enjoy various benefits, including CPF contribution, performance bonuses, and career growth opportunities.

Benefits

CPF Contribution

Annual Increment

Performance Bonus

Medical Benefit

Staff Discounts

Qualifications

• Solid experience in a service center or operations supervision is required.
• Technical knowledge of home appliances is advantageous.
• Ability to manage a small team effectively.
• Hands on and proactive approach to work.

Responsibilities

• Oversee daily operations at the Service Centre.
• Supervise and support the service team for optimal performance.
• Manage inventory control and spare parts forecasting.
• Monitor service quality and customer satisfaction.

Skills

Operational supervision

Technical knowledge of home appliances

Strong organizational skills

Communication skills

Team management

Job description

A leading service provider in e-commerce is looking for a Service Operations Supervisor in Singapore. This role entails managing daily operations of the service center, ensuring effective coordination among teams, and maintaining service quality. Strong organizational and leadership skills are crucial. Candidates with technical backgrounds or experience in electrical appliances repair are preferred. Enjoy various benefits, including CPF contribution, performance bonuses, and career growth opportunities.