Aesthetic Consultant (SGX-Listed, Immediate)

ACCRELIST MEDICAL AESTHETICS (CENTRAL@CLARKE QUAY) PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A medical aesthetics clinic located in Singapore is seeking a customer-focused individual to recommend and provide body and facial treatment services. The role involves ensuring customer satisfaction, maintaining clinic cleanliness, promoting products, and assisting with appointment scheduling. Strong communication skills and an IT literacy preference are required. Join a dynamic team dedicated to providing high-quality services.

Qualifications

• IT literate is preferred.

Responsibilities

• Recommend customers body and facial treatment services.
• Provide appropriate consultation and recommend correct treatments.
• Ensure total customer satisfaction during and after each treatment.
• Build and maintain a good rapport with customers.
• Obtain customer feedback after each treatment.
• Promote and recommend appropriate products.
• Maintain cleanliness of clinic facilities.
• Prepare necessary treatment products and stock.
• Cover duties for colleagues when needed.
• Handle telephone inquiries at reception.
• Fix next appointment dates for customers.
• Assist managers to ensure good services for customers.
• Ensure customer satisfaction through quality service.
• Increase sales and revenues.

Job description

DUTIES AND RESPONSIBILITIES

1. Recommend customers body and facial treatment services according to respective Treatment Standard Operating Procedures.
2. Provide appropriate consultation and recommend correct treatments.
3. Ensure total customer satisfaction during and after each treatment.
4. Build and maintain a good rapport with customers.
5. Obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.
6. Promote and make appropriate recommendations of products to customers.
7. Responsible for maintenance of cleanliness and neatness of clinic facilities, treatment rooms and other parts of the clinic.
8. Prepare necessary treatment products, replenishment of stocks, towels supplies etc.
9. Cover duties for colleagues when there is a manpower shortage.
10. Handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.
11. Fix next appointment date and time for customers after each treatment session.
12. Assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.
13. Ensure customer satisfaction through our quality service.
14. Able to increase sales and revenues

REQUIREMENTS

• IT Literate is preferred