Aerospace Customer Champion — 2-Way Transport

Liebherr-Singapore Pte Ltd; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A global aerospace company in Singapore is seeking a Customer Service Representative to manage customer inquiries and orders. This front office role demands excellent customer service and communication skills, with a minimum of 5 years' experience in a multinational environment. Candidates should be proficient in MS Excel and have experience with ERP software like BaaN or SAP. The position offers competitive benefits and requires adaptability to a multicultural team environment.

Benefits

Competitive starting salary

Comprehensive medical and dental benefits

Transportation provided to/from Clementi MRT

Good work-life balance

Qualifications

• Minimum 5 years of related experience in customer service in an MNC environment.
• Proficient in MS applications, particularly MS Excel.
• Knowledge of ERP systems like SAP is a plus.

Responsibilities

• Handle customers’ orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow-up on sales & purchase order activities.

Skills

Customer service focus

IT literate, proficient in MS applications

Good communication skills

Teamwork skills

Education

GCE A level or Diploma in Business Administration

Tools

BaaN software

MS Excel

Job description

A global aerospace company in Singapore is seeking a Customer Service Representative to manage customer inquiries and orders. This front office role demands excellent customer service and communication skills, with a minimum of 5 years' experience in a multinational environment. Candidates should be proficient in MS Excel and have experience with ERP software like BaaN or SAP. The position offers competitive benefits and requires adaptability to a multicultural team environment.