Administrative Executive

Housing & Development Board; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Government Agency in Singapore is seeking an Administrative Executive to deliver quality services to applicants and residents of HDB flats. The role involves advising applicants on eligibility matters and overseeing documentation for housing loans. Candidates should possess strong customer service skills, effective communication, and organizational capabilities. The position is for a contract period of 1+1 years, with an emphasis on critical thinking and proficiency in Microsoft software.

Responsibilities

• Deliver quality services to applicants and residents of HDB flats.
• Advise and interact on HDB Flat Eligibility letters and housing loans.
• Prepare and verify documents for applications.
• Provide accounting and budgetary support.
• Implement and enhance IT solutions.

Skills

Customer service passion

Effective communication

Interpersonal skills

Critical thinking

Organizational skills

Project management

Resilience under pressure

Attention to detail

Proficient in Microsoft software

Job description

What The Role Is

Administrative Executive

What You Will Be Working On

Your responsibility is to deliver quality services to applicants and residents of HDB flats. You will advise and interact with applicants/residents and relevant parties on matters relating to HDB Flat Eligibility letter, HDB’s sale of flats, resale of flats and/or HDB housing loan. You will also be tasked to perform works related to these job areas, such as the preparation and verification of documents, processing of applications, provision of accounting and budgetary support and/or collection of payments, as well as works related to the implementation and enhancement of IT solutions, such as preparing user requirements and conducting acceptance testing.

During your employment, you will need to perform different job duties where manpower is needed.

What We Are Looking For

• Have a passion for customer service
• Have effective communication and interpersonal skills
• Have critical thinking, excellent organisational and project management skills and resilient to pressure
• Be meticulous, independent, numerate, and proficient in using Microsoft software

Successful candidates will be offered a 1+1 year contract.

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.