Administrative and Customer Service Assistant (Buona Vista)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Part time

Job summary

Seacare Manpower Services Pte Ltd is seeking a diligent Administrative Assistant to support daily operations, handle customer inquiries, and coordinate courier deliveries in Singapore.

The role requires at least a GCE O-Level or Diploma, good communication, basic Excel, and the ability to work independently or with a team. It is a 6-month contract with 42 hours per week.

Qualifications

• Minimum GCE O-Level qualification with relevant experience, or a Diploma.
• Customer service or administrative experience is advantageous.
• Good verbal and written communication skills.
• Basic computer literacy and Excel knowledge, with the ability to learn new systems quickly.
• Good problem-solving, time management and multitasking skills.
• Patient, adaptable, professional and reliable.
• Able to work independently and as part of a team.

Responsibilities

• Manage system administration, including user access, basic reports and category maintenance.
• Assist with corporate gifts and billing contact updates.
• Prepare outgoing mail and coordinate courier deliveries and pickups.
• Respond to customer enquiries via various service channels within stipulated timelines.
• Assess, route and escape cases to the appropriate teams.
• Maintain accurate records and ensure timely follow-up on administrative tasks.

Skills

Customer service

Administrative experience

Communication skills

Excel

Learning new systems

Problem solving

Time management

Multitasking

Teamwork

Independent work

Education

GCE O-Level

Diploma

Tools

Excel

Job description

Job Responsibilities

• Manage system administration, including user access, basic reports and category maintenance.
• Assist with corporate gifts and billing contact updates.
• Prepare outgoing mail and coordinate courier deliveries and pickups.
• Respond to customer enquiries via various service channels within stipulated timelines.
• Assess, route and escape cases to the appropriate teams.
• Maintain accurate records and ensure timely follow-up on administrative tasks.

Job Requirements

• Minimum GCE O-Level qualification with relevant experience, or a Diploma.
• Customer service or administrative experience is advantageous.
• Good verbal and written communication skills.
• Basic computer literacy and Excel knowledge, with the ability to learn new systems quickly.
• Good problem-solving, time management and multitasking skills.
• Patient, adaptable, professional and reliable.
• Able to work independently and as part of a team.

Duration/Working Hours:

6 months (30 Oct 2026 to 30 April 2027)

42 working hours per week

We regret to inform only shortlisted candidate will be notified.